Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem - Black
Average customer rating
4.5
(1,007 Reviews)
Rating breakdown 1,007 reviews
5 Stars
782
4 Stars
101
3 Stars
48
2 Stars
22
1 Star
54
63%of customers recommend this product.
(
32 out of
51)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem - Black
Customer Rating
5
Simple to operate yet delivers
on April 30, 2022
Posted by: OGA
Simple to operate yet delivers strong performance. For those in need of fast modems at a reasonable price the CM1200 delivers.
Written by a customer while visiting netgear.com
Customer Rating
3
CM1200 with orbi
on April 27, 2022
Posted by: Christopher Ready
CM1200 has seemed to work great, but my orbi has lost internet connection a few times since set up. I really need no interruptions as my wife and i work from home!
Response from netgear.comBy Consumer Affairs, April 28, 2022
Hi Christopher,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These resources should help you troubleshoot your device for any connectivity issues: https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router?language=en_US, and also: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These resources should help you troubleshoot your device for any connectivity issues: https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router?language=en_US, and also: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
New Netgear Modem
on April 27, 2022
Posted by: Anonymous
This is a great Modem it’s fast and very reliable.
Written by a customer while visiting netgear.com
Customer Rating
5
Modem is working
on April 25, 2022
Posted by: Anonymous
I am very happy with the modem and it is exceeding al expectations.
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear Nighthawk CM1200
on April 25, 2022
Posted by: Ed M
I found the device compact in size yet functionally efficient and reliable.
Written by a customer while visiting netgear.com
Customer Rating
5
Simplicity
on April 22, 2022
Posted by: Jim N
The CM1200 worked perfectly out of the box and was activated by Xfinity in under 10 minutes. Can’t ask for anything more than that.
Written by a customer while visiting netgear.com
Customer Rating
5
Works great
on April 21, 2022
Posted by: Anonymous
We just got ours hooked up a week ago and it works great! Super fast speed and no problems!
Written by a customer while visiting netgear.com
Customer Rating
5
An excellent modem
on April 21, 2022
Posted by: Anonymous
I purchased the Nighthawk Multi-Gig Speed cable Modem to replace an xFinityGateway modem. The quality of service was immediately evident. It was well worth the money. Speeds increased immediately and consistency has been significantly improved over the month I have had the NightHawk.
Written by a customer while visiting netgear.com