Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem - Black
Average customer rating
4.5
(1,007 Reviews)
Rating breakdown 1,007 reviews
5 Stars
782
4 Stars
101
3 Stars
48
2 Stars
22
1 Star
54
63%of customers recommend this product.
(
32 out of
51)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem - Black
Customer Rating
1
Have to restart too frequently
on October 19, 2022
Posted by: Anonymous
It is unstable, i dependable. I must reboot everything two or three times a week. The router is OK, but the modem is flakey.
Response from netgear.comBy Consumer Affairs, October 20, 2022
Hi Marshall,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you troubleshoot your device: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you troubleshoot your device: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
3
Not that good
on October 15, 2022
Posted by: Bear1
Was told that was good for all wary .But was not till tried to hook up that was told was not able to do that
Written by a customer while visiting netgear.com
Customer Rating
5
Working fine.
on October 14, 2022
Posted by: Robert Blansett
For the short time I had it running it is working fine
Written by a customer while visiting netgear.com
Customer Rating
5
My daughter was correct!
on October 12, 2022
Posted by: Tim K
This was a recommendation from my 23 year ago daughter. I don't know much about this stuff But she was correct it works great for Wi-Fi.
Written by a customer while visiting netgear.com
Customer Rating
4
Nighthawk CM1200 is solid
on October 9, 2022
Posted by: Bryan
I have had this product for over a year now and it has always been providing a solid internet connection to my devices. However, I've noticed degradation over time where videos and streaming may get choppy, This could be my ISP, but rebooting the CM1200 once a month has basically eliminated my problems. I could probably get away with rebooting it once every two months but this seems to keep my internet consistent and stable throughout the year. This is why I docked it one star but it is overall a great product in the year or so I have owned it.
Written by a customer while visiting netgear.com
Customer Rating
4
No more rental payments
on October 7, 2022
Posted by: Yankeesboy13
Only negative thing about this product is you put 4 Ethernet ports on this modem and only one can be used at a time so what’s the point
Written by a customer while visiting netgear.com
Customer Rating
5
Modem that works
on October 4, 2022
Posted by: DG Gray
The modem was easy to set up the directions included the phone number of my cable company to complete the setup. Easy as pie!
Written by a customer while visiting netgear.com
Customer Rating
4
Just as good as my rental modem but product lie
on October 2, 2022
Posted by: Just bought
Gender:Male
This model offers top fast speeds that work with my gigabit internet plan from Xfinity but the 4 ethernet ports don’t work when more then one is used.
I would recommend this to a friend!
Written by a customer while visiting netgear.com