Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem - Black
Average customer rating
4.5
(1,007 Reviews)
Rating breakdown 1,007 reviews
5 Stars
782
4 Stars
101
3 Stars
48
2 Stars
22
1 Star
54
63%of customers recommend this product.
(
32 out of
51)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem - Black
Customer Rating
5
Best Modem
on October 31, 2022
Posted by: KC
Was using internet provider modem had all kinds of problems with speed and bandwidth. Purchased tha Netgear AC 1200 modem and all problems solved.
Written by a customer while visiting netgear.com
Customer Rating
5
Nighthawk modem
on October 26, 2022
Posted by: Anonymous
Well great. I’m very happy with it. It runs very smoothly. Thanks a bunch.
Written by a customer while visiting netgear.com
Customer Rating
5
Flawless, I installed in Northwest Ohio, Buckeye cable.
on October 22, 2022
Posted by: Ernie50
I installed this modem on buckeye cable, took a few extra min. Had a sales pitch about how this may not work, flawless install though, only had to talk to a buckeye tech for 20 min. And 20 min. Later, mesh3d with eero, looks like 4k-8k tv, finally, and my home network is back up to speed, eero says 1gbps but I'll tune it later, can't wait to see how it handles 15 devices at the same time, I paired it with eero and a nighthawk r7000 2.5, 5g wifi for the first floor. Testing limits.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
5
My new modem
on October 22, 2022
Posted by: Mr.PR
The speeds have increased greatly since installing this modem. Haven't had downtime like my previous one. Great buy.
Written by a customer while visiting netgear.com
Customer Rating
5
Really good and useful
on October 21, 2022
Posted by: Xavior Bayer
I’ve been using for a few days and it has allowed me to get the lowest ping while playing video games on my computer on top of the fact that the download speed is immaculate. I have been able to download games over 50 gb in under 15 minutes and I’m so happy with my purchase and the performance of my new modem.
Written by a customer while visiting netgear.com
Customer Rating
5
Improved speed
on October 21, 2022
Posted by: flip
Since I installed this modem my WiFi has improved on computers and television.
Written by a customer while visiting netgear.com
Customer Rating
1
Broke just outside of warranty
on October 21, 2022
Posted by: Andrew J
Gradually started getting worse and worse, having to reset the modem once a week, then once a day, up to multiple times a day
Response from netgear.comBy Consumer Affairs, October 24, 2022
Hi Andrew,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you troubleshoot your device: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem.
If you are out of warranty and need help, you can still get help by posting your issues over in the NETGEAR Community forums. There are moderators and other community members that are happy to help out with any problems you are having.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you troubleshoot your device: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem.
If you are out of warranty and need help, you can still get help by posting your issues over in the NETGEAR Community forums. There are moderators and other community members that are happy to help out with any problems you are having.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Home owner
on October 21, 2022
Posted by: Ernie Sirotek
Netgear Nighthawk 1200 modem is amazingly fast and easy plug and play setup. Meshed with eero, I am enjoying the best internet and wifi experience ever.
Written by a customer while visiting netgear.com