Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem - Black
Average customer rating
4.5
(997 Reviews)
Rating breakdown 997 reviews
5 Stars
774
4 Stars
100
3 Stars
48
2 Stars
22
1 Star
53
63%of customers recommend this product.
(
32 out of
51)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem - Black
Customer Rating
5
Awesome Product
on January 31, 2020
Posted by: John Margalski
Was having internet speed issues, bought this modem and things are running lightning fast
Written by a customer while visiting netgear.com
Customer Rating
3
Want to Like It
on February 6, 2020
Posted by: MAD_OK
Connected easy after my Internet provider registered.. Plugged into router with no issues. Still cannot connect a PC/iMac directly to cable modem to verify internet speeds. Never obtains a IP address.. Tried to chat with NETGEAR Support, not a lot of help.. Was thinking of pairing a NETGEAR Mesh WiFi System but now rethinking this as a choice... Will be looking at other WiFi 6 / Mesh Systems to pair with the CM 1200
Response from netgear.comBy NETGEAR Team, February 6, 2020
Hi MAD_OK,
Thanks for your review of the CM1200 Modem. We are happy to help with your connectivity issues on this modem. I have linked a resource below that may help, and if additional help is needed please reach out to us at Netgearteam@netgear.com
http://www.downloads.netgear.com/files/GDC/CM1200/CM1200_All_MSOs_QSG_EN.pdf
Thank you,
NETGEAR team
Thanks for your review of the CM1200 Modem. We are happy to help with your connectivity issues on this modem. I have linked a resource below that may help, and if additional help is needed please reach out to us at Netgearteam@netgear.com
http://www.downloads.netgear.com/files/GDC/CM1200/CM1200_All_MSOs_QSG_EN.pdf
Thank you,
NETGEAR team
Written by a customer while visiting netgear.com
Customer Rating
4
Modem Upgrade
on February 6, 2020
Posted by: Steve
Switching from Comcast rented modem to one of our own
Written by a customer while visiting netgear.com
Customer Rating
5
Really works
on February 8, 2020
Posted by: Rick Bierman
With the CM1200 I actually get a speed that I pay for. The providers equipment did not work near as good. I highly recommend this to anyone considering a change.
Written by a customer while visiting netgear.com
Customer Rating
5
Just like that it worked
on February 11, 2020
Posted by: GlenBoy
I hooked it up and just like that it worked! Awesome.
Written by a customer while visiting netgear.com
Customer Rating
5
Once up and running things are great!
on February 11, 2020
Posted by: PapaShafe
Customer service was focused and ended in a positive result and requires some patience on the purchasers part. All and all happy with the results.
Written by a customer while visiting netgear.com
Customer Rating
1
Same issue
on February 17, 2020
Posted by: Paul
Got the range extender with this ... there is a port issue with this unit as well. Plugged in my older Netgear and worked fine ... re-did this and only one port would work.
Response from netgear.comBy NETGEAR Team, February 18, 2020
Hi Paul,
This device is designed to use link aggregation I have included a resource below.
https://kb.netgear.com/000060394/How-do-I-set-up-Ethernet-port-aggregation-on-my-NETGEAR-Nighthawk-Multi-gig-Speed-Cable-Modem
Thank you,
NETGEAR Team
This device is designed to use link aggregation I have included a resource below.
https://kb.netgear.com/000060394/How-do-I-set-up-Ethernet-port-aggregation-on-my-NETGEAR-Nighthawk-Multi-gig-Speed-Cable-Modem
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
3
No 2.5 or 5Gbps Ethernet ports
on February 17, 2020
Posted by: MarkOfWA
Lacks full compatibility with 2.5 and 5Gbps Ethernet WAN ports of high-end small business routers
Response from netgear.comBy NETGEAR Team, February 18, 2020
Hi MarkOfWA,
Here is a resource to set up the link aggregation
https://kb.netgear.com/000060394/How-do-I-set-up-Ethernet-port-aggregation-on-my-NETGEAR-Nighthawk-Multi-gig-Speed-Cable-Modem
Here is a resource to set up the link aggregation
https://kb.netgear.com/000060394/How-do-I-set-up-Ethernet-port-aggregation-on-my-NETGEAR-Nighthawk-Multi-gig-Speed-Cable-Modem
Written by a customer while visiting netgear.com