Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem - Black
Average customer rating
4.5
(1,008 Reviews)
Rating breakdown 1,008 reviews
5 Stars
782
4 Stars
102
3 Stars
48
2 Stars
22
1 Star
54
63%of customers recommend this product.
(
32 out of
51)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem - Black
Customer Rating
3
Works
on March 8, 2023
Posted by: Anonymous
Working, but my WiFi seems less stable and weaker now. This was supposed to be an upgrade over an older Motorola model. Could be that it’s paired with an ASUS router. Still, expected a better experience.
Response from netgear.comBy Consumer Affairs, March 16, 2023
Hi Kevin,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These troubleshooting resources should help you: https://kb.netgear.com/27322/I-m-experiencing-connectivity-issues-with-my-NETGEAR-cable-modem-or-modem-router-how-can-I-troubleshoot-it?language=en_US, and also: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These troubleshooting resources should help you: https://kb.netgear.com/27322/I-m-experiencing-connectivity-issues-with-my-NETGEAR-cable-modem-or-modem-router-how-can-I-troubleshoot-it?language=en_US, and also: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
4
Not great
on March 7, 2023
Posted by: michael bloomfield
I got better D/L and U/L speeds from my ISP modem and it has 4 ports but i can only use one
Written by a customer while visiting netgear.com
Customer Rating
5
Great modem
on March 6, 2023
Posted by: Brian Petrie
Netgear’s cable modem has provided stability to our AC1000 wifi router. Netgear’s support is also a great complement to both devices should you have questions. They are responsive and you get a knowledgeable individual on first contact.
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent As Always
on March 5, 2023
Posted by: J. R. Miller
Replaced a CM600 with the CM1200 due to our ISP upping our speed. Works great with all our Netgear units, including a router and extender!
Written by a customer while visiting netgear.com
Customer Rating
5
Awesome!
on March 4, 2023
Posted by: Michelle Battah
My previous modem was slow so wanted to update to a faster one, the Nighthawk is so much faster, so happy i upgraded!!
Written by a customer while visiting netgear.com
Customer Rating
4
So Far
on February 27, 2023
Posted by: Paka
NETGEAR Nighthawk Multi-Gig Speed Cable Modem Docsis 3.1 Is Running Very Good.
Written by a customer while visiting netgear.com
Customer Rating
5
Very easy to work with
on February 27, 2023
Posted by: Stacey Porter
This modem was extremely easy to install as well as troubleshoot.
Written by a customer while visiting netgear.com
Customer Rating
5
Very easy to work with
on February 27, 2023
Posted by: Stacey Porter
This modem was extremely easy to install as well as troubleshoot.
Written by a customer while visiting netgear.com