Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem - Black
Average customer rating
4.5
(1,007 Reviews)
Rating breakdown 1,007 reviews
5 Stars
782
4 Stars
101
3 Stars
48
2 Stars
22
1 Star
54
63%of customers recommend this product.
(
32 out of
51)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem - Black
Customer Rating
5
Does just Great
on March 19, 2023
Posted by: Dale D Funk
Didn't know what to do with the old integrated router, modem. WiFi was really bad. Looked at reviews and decided to go with Netgear separate WiFi and Modem. So far, couldn't be happier. 5 Stars
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear Nighthawk Multi-gig Speed Cable Modem.
on March 18, 2023
Posted by: Rebekah
This modem has been up and running for a week now. The speed is incredible when getting on-line and searching. Pages open faster and downloads are lightening fast compared to my previous modem. Very happy so far with this product.
Written by a customer while visiting netgear.com
Customer Rating
5
Very easy to install and faster service
on March 18, 2023
Posted by: Mark Carotozzola
I returned my Comcast modem and router and I’m so much happier now with this Nighthawk I can see the difference instantly and support we so friendly and helpful my wife and I will always choose Nighthawk for any other needs that come along — great product!!
Written by a customer while visiting netgear.com
Customer Rating
5
One of the best
on March 18, 2023
Posted by: Nicole
I have to admit I was very spectical about getting this due to the fact we have had so many internet issues at my house. I went ahead and bought this and omg I am so happy I did I get the speeds I’m supposed to and everybody in the house is happy
Written by a customer while visiting netgear.com
Customer Rating
5
A good deal
on March 16, 2023
Posted by: Kent L
Faster than my previous modem. Great help from support staff solving an installation issue (local).
Written by a customer while visiting netgear.com
Customer Rating
4
Netgear modem
on March 15, 2023
Posted by: HP
Purchased the CM1200 to replace a Gateway from Xfinity; why rent a necessity that’s so basic it’s never turned off.
Written by a customer while visiting netgear.com
Customer Rating
5
Great product! Cable modem
on March 8, 2023
Posted by: Tony Britton
Modem was easy to install only hiccup was with instructions minor but warranted a call to NETGEAR but it went well
Written by a customer while visiting netgear.com
Customer Rating
3
Works
on March 8, 2023
Posted by: Anonymous
Working, but my WiFi seems less stable and weaker now. This was supposed to be an upgrade over an older Motorola model. Could be that it’s paired with an ASUS router. Still, expected a better experience.
Response from netgear.comBy Consumer Affairs, March 16, 2023
Hi Kevin,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These troubleshooting resources should help you: https://kb.netgear.com/27322/I-m-experiencing-connectivity-issues-with-my-NETGEAR-cable-modem-or-modem-router-how-can-I-troubleshoot-it?language=en_US, and also: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These troubleshooting resources should help you: https://kb.netgear.com/27322/I-m-experiencing-connectivity-issues-with-my-NETGEAR-cable-modem-or-modem-router-how-can-I-troubleshoot-it?language=en_US, and also: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com