Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem - Black
Average customer rating
4.5
(997 Reviews)
Rating breakdown 997 reviews
5 Stars
774
4 Stars
100
3 Stars
48
2 Stars
22
1 Star
53
63%of customers recommend this product.
(
32 out of
51)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem - Black
Customer Rating
5
Cut Cable Cord
on December 30, 2019
Posted by: Dan H.
I needed to replace the Cox Docsis 3.0 modem we had when I finally decided to cut the cable cord. I had been using their Cisco modem coupled with a Netgear Nighthawk X6 AC3200 router. I have replaced the router with a Nighthawk AX8 and added a repeater also to ensure I avoid any dead zones in our home.
Written by a customer while visiting netgear.com
Customer Rating
5
Fast and easy to set up!
on January 1, 2020
Posted by: Mike Z
I replaced an older ARRIS cable modem with the CM1200. What a difference! Very simple to install and activate with Comcast. My connection is faster and more reliable since the upgrade! I chose Netgear because I have been pleased with the RAX12 router. Netgear is my go-to brand now!
Written by a customer while visiting netgear.com
Customer Rating
5
Perfection
on January 4, 2020
Posted by: Cool_It
Easy to install, turn it on and it works. The hardest thing to do was change the password because of the browsers not recognizing certificates. Very happy with the product.
Written by a customer while visiting netgear.com
Customer Rating
3
Ok
on January 7, 2020
Posted by: Edee Ligon
It took 4 hours for it to start working. It was plugged in right and cable had it started. Did the website to get it. We had to wait 4 hours just for it to come on.
Response from netgear.comBy NETGEAR Team, January 8, 2020
Hi Edee,
Thank you for your review and feedback. Your experience is important to us. We are sorry to hear the setup had taken so long this is not a standard experience. Please reach out to us at Netgearteam@netgear.com with any further concerns and we will look into the support opportunities with you.
Thank you.
NETGEAR Team
Thank you for your review and feedback. Your experience is important to us. We are sorry to hear the setup had taken so long this is not a standard experience. Please reach out to us at Netgearteam@netgear.com with any further concerns and we will look into the support opportunities with you.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Advanced Technology
on January 8, 2020
Posted by: Curley60
Although I replaced a Docsis 3 modem with Netgear CM1200 Docsis 3.1, I increased my speeds exponentially with the new WiFi 6 standard and the increase in number channels available when the web gets busy you get throughput!!! Worth the cost!!
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear CM 1200
on January 11, 2020
Posted by: Timothy Chelosky
Works as described. Easy activation. Seamless integration. What more can you ask for.
Written by a customer while visiting netgear.com
Customer Rating
5
Great router!
on January 12, 2020
Posted by: Anonymous
Definitely works better then the one spectrum gives you.
Written by a customer while visiting netgear.com
Customer Rating
5
Phenomenal
on January 13, 2020
Posted by: Anonymous
Amazing speed, and looks fantastic! The customer support was exceptional at answering g my questions. It could have not gone any better.
Written by a customer while visiting netgear.com