Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem - Black
Customer Rating
5
Good stuff but......
on May 16, 2023
Posted by: Sp00k
If using Cox in Arizona, you need to set this value on the Connection page: Frequency start Value This field below allows you to modify the frequency the cable modem start with its scan during initialization and registration. Enter the new start frequency and restart the cable modem for it to take effect.
Set this to 210000000, save and the router will reboot. The default scan start is too high and this allows your downstream to stay fully locked without getting "window violations" which will make the Downstream light blink constantly as well as make your life painful with constant re-syncs.
Unfortunately, it began to exhibit flaky behavior within weeks of purchase/installation. The most frustrating aspect has been the black hole for my time that dealing with a parade of dysfunctional service individuals and counterproductive emails.
Modem works fine but Internet provider and Netgear support said it was working fine with steady green internet light on and it actually needed a reset to finally connect.
Works well with WOW 500MB plan. WOW tech support helped me switch from their modem to the CM1200 with no problems. I use the EERO for Wi-Fi which is running great. Will pay for itself in just a few months!