Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem - Black
Average customer rating
4.5 out of 5
4.5
(1,008 Reviews)
Open Ratings Snapshot
Rating breakdown 1,008 reviews
5 Stars
782
4 Stars
102
3 Stars
48
2 Stars
22
1 Star
54
63%of customers recommend this product. 
(
32 out of 51
)
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Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem - Black
Customer Rating
5 out of 5
5
Good stuff but......
on May 16, 2023
Posted by: Sp00k
If using Cox in Arizona, you need to set this value on the Connection page:
Frequency start Value
This field below allows you to modify the frequency the cable modem start with its scan during initialization and registration. Enter the new start frequency and restart the cable modem for it to take effect.
Set this to 210000000, save and the router will reboot. The default scan start is too high and this allows your downstream to stay fully locked without getting "window violations" which will make the Downstream light blink constantly as well as make your life painful with constant re-syncs.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
new modem
on May 9, 2023
Posted by: graggy
very happy our new cm1200. the downloads speeds are much improved.
Written by a customer while visiting netgear.com
Customer Rating
2 out of 5
2
When it worked - blazing fast
on May 8, 2023
Posted by: Tom Moses
Unfortunately, it began to exhibit flaky behavior within weeks of purchase/installation. The most frustrating aspect has been the black hole for my time that dealing with a parade of dysfunctional service individuals and counterproductive emails.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Easy installation and reliable
on May 8, 2023
Posted by: Mike
I've used Netgear modems for a long time and have found them reliable and long lasting. The CM 1200 was easy to install and is performing perfectly!
Written by a customer while visiting netgear.com
Customer Rating
1 out of 5
1
Not good at this time!
on May 7, 2023
Posted by: Scott F
I have not been able connect to Xfinity with the new 1200CM on four attempts. Something seems to wrong with the modem!!!!
Written by a customer while visiting netgear.com
Customer Rating
4 out of 5
4
Just one reset needed
on May 3, 2023
Posted by: Dob
Modem works fine but Internet provider and Netgear support said it was working fine with steady green internet light on and it actually needed a reset to finally connect.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Netgear CM 1200 modem
on April 28, 2023
Posted by: Michael Stankiewicz
Fantastic modem! Paired with the Nighthawk Mesh we have fantastic speeds everywhere in our house!
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
CM 1200 and WOW
on April 26, 2023
Posted by: RBHatf
Works well with WOW 500MB plan. WOW tech support helped me switch from their modem to the CM1200 with no problems. I use the EERO for Wi-Fi which is running great. Will pay for itself in just a few months!
Written by a customer while visiting netgear.com
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