Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem - Black
Average customer rating
4.5
(1,007 Reviews)
Rating breakdown 1,007 reviews
5 Stars
782
4 Stars
101
3 Stars
48
2 Stars
22
1 Star
54
63%of customers recommend this product.
(
32 out of
51)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem - Black
Posted by: MLuddite
Verified Purchase:Yes
Well, the old one was working just fine and now so is the new one. Being on a fixed income I'm not a fan of forced upgrades that aren't in my budget but that's not Netgear's fault. Just a sign of the times.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
3
It’s an ok modem
on December 4, 2025
Posted by: J. Rose
First off, setting up any Netgear product is such a pain!! After having to call the internet service to get the modem installed, then having to connect my computer to it to register it. Netgear kept telling me my router wasn’t recognized and had to use the Orbi app. That’s not true.
Finally got the modem registered after an hour of going back and forth within the website. Only to find it’s a basic modem. There are better and faster modems for cheaper.
Written by a customer while visiting netgear.com
Posted by: WouldBuyAgain
Verified Purchase:Yes
It works well. Was simple to set up with Xfinity as the ISP.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Posted by: M. Bumbry
Verified Purchase:Yes
I was appreciative that Netgear sent me an email letting me know it was time to update my router with a link to ensure I was getting the correct one that worked with Xfinity. Setup was easy and it’s working fine. Internet connection is good. No issues so far.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
5
Speed
on November 10, 2025
Posted by: Terry Nuss
Easy set up and speed at the advertised speed of my internet provider, who could ask for more.
Written by a customer while visiting netgear.com
Customer Rating
5
Fast!
on October 29, 2025
Posted by: Kelly Shattuck
It took a bit, but now that my new modem is configured, my internet screams through Ethernet and Wi-fi!
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent
on October 23, 2025
Posted by: Richard
I love this modern, outstanding performance. My network speed improved 100%. I would recommend this modern to everyone.
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent
on October 23, 2025
Posted by: Richard
I love this modern, outstanding performance. My network speed improved 100%. I would recommend this modern to everyone.
Written by a customer while visiting netgear.com