Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem - Black
Average customer rating
4.5
(1,007 Reviews)
Rating breakdown 1,007 reviews
5 Stars
782
4 Stars
101
3 Stars
48
2 Stars
22
1 Star
54
63%of customers recommend this product.
(
32 out of
51)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem - Black
Customer Rating
5
Great working product
on September 17, 2023
Posted by: Stephon
I was using multiple different modem throughout life but this one will change your mind for being very reliable and durable for the network.
Written by a customer while visiting netgear.com
Customer Rating
5
Great modem/WiFi Router combo
on September 12, 2023
Posted by: Mike
After installing this modem with a little hiccup on my part but could have used a little better instructions, but finally got it up and running and also installed the NETGEAR WiFi router Nighthawk and this combo is screaming fast! Love it so far!
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent
on September 9, 2023
Posted by: Anonymous
The router provides superior speed. In fact, it is faster than the cable company's router and 18% faster than what I am paying for in terms of Mbps.
Written by a customer while visiting netgear.com
Customer Rating
5
Power and connectivity
on September 8, 2023
Posted by: RushAndromeda
I was having issues with latency due to bad cabling and such in the walls. This thing managed to force pull the internet through and even when my ping spiked it felt like nothing was going on. The modem just powered everything through
Written by a customer while visiting netgear.com
Customer Rating
5
Updated Cable Modem
on September 8, 2023
Posted by: Jerry Anglin
Top notch equipment. Doesn't hold a candle to the hot garbage Spectrum supplied me with.
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear Modem
on September 7, 2023
Posted by: Jas
Excellent choice!!! Works great and tech support was amazing!!!
Written by a customer while visiting netgear.com
Customer Rating
5
Worked for internet
on September 4, 2023
Posted by: Julie
Worked for internet but wasn't a dual modem router. But I enjoyed the service I received from their technical support team.
Written by a customer while visiting netgear.com
Customer Rating
1
Nighthawk CM-1200
on August 30, 2023
Posted by: TAB
The first week performance so far has been adequate for my cm 1200 modem, paired with a net gear router. Disappointing dropouts over web browsing has lead to a four star rating, as this has happened way too often. Also slow upload on some apps used as well.
Response from netgear.comBy Consumer Affairs, September 1, 2023
Hi TAB,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This troubleshooting resource should help you: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This troubleshooting resource should help you: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com