Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem - Black
Average customer rating
4.5
(997 Reviews)
Rating breakdown 997 reviews
5 Stars
774
4 Stars
100
3 Stars
48
2 Stars
22
1 Star
53
63%of customers recommend this product.
(
32 out of
51)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem - Black
Customer Rating
1
4 ports are useless, without paying extra or Wifi6
on April 14, 2020
Posted by: GreatWhite808
Gender:Male
Length of ownership:1 week
Very disappointed , the reason I bought this was to remove latency in my home network and run hard wires to my PC, PlayStation 4 Pro, Xbox Series X, and wireless router. It will not connect all at once. Only one at a time, unless you talk with your ISP about giving you more that one address.
No, I would not recommend this to a friend.
Written by a customer while visiting netgear.com
Customer Rating
1
Multi-GIG ??? Not on Comcast!!
on January 6, 2023
Posted by: slschool
I bought this for my Comcast account several months ago when I upgraded to 900Mbps. I don't recall seeing anything at that time that said it was only certified on Comcast for 800Mbps. Never was able to get up to the claimed speeds. Now Comcast has upgraded to 1Gb and says that I need to upgrade my equipment to get the full benefit. This thing is a complete waste of my money! No good!!!!
No, I would not recommend this to a friend.
Written by a customer while visiting netgear.com
Customer Rating
1
Don't bother to pay for 2 day ship
on September 16, 2022
Posted by: Irritaded
I would love to write a review. But the 2 day shipping I paid extra for doesnt work if Netgear waits a day to have Fed/ex pick it up.
No, I would not recommend this to a friend.
Written by a customer while visiting netgear.com
Customer Rating
1
Does not work
on July 24, 2022
Posted by: George Carpenter
Initially worked. Changed password and never remembered it
Written by a customer while visiting netgear.com
Customer Rating
1
Modem bummrr
on March 31, 2023
Posted by: Wimpyaz
This modem requires a ethernet hook up to you personal computer. Which mine did not have that port so could not use it to set up
Written by a customer while visiting netgear.com
Customer Rating
1
Not reliable
on January 28, 2020
Posted by: Anonymous
I love Netgear but I got a total lemon in my wireless router.
Response from netgear.comBy NETGEAR Team, January 30, 2020
Hi,
Thank you for your feedback on this product. Please reach out to us at Netgearteam@netgear.com with a link to your review and your device serial number and we will look into the support opportunities with you.
Thank you.
NETGEAR Team
Thank you for your feedback on this product. Please reach out to us at Netgearteam@netgear.com with a link to your review and your device serial number and we will look into the support opportunities with you.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Multiple ports
on May 22, 2020
Posted by: James
Modem Docsis 3.1 - happy that it has multiple ports to be able to use.
Written by a customer while visiting netgear.com
Customer Rating
5
Mother Box
on May 24, 2021
Posted by: Shelby Queen
For a first time buyer I am very impressed with this product. It has good range and it keeps a strong signal. I would recommend this product and I look forward to buying additional satellites for my other rooms.
Written by a customer while visiting netgear.com