Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem - Black
Average customer rating
4.5
(997 Reviews)
Rating breakdown 997 reviews
5 Stars
774
4 Stars
100
3 Stars
48
2 Stars
22
1 Star
53
63%of customers recommend this product.
(
32 out of
51)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem - Black
Customer Rating
5
Very good modem
on July 19, 2024
Posted by: Richard Norwood
Very excellent design and it keeps good and cool much better than my old one did
Written by a customer while visiting netgear.com
Customer Rating
5
Quick, easy setup and reliable
on July 30, 2024
Posted by: Dan Dagostino
Great purchase! Getting much faster speed and less larency than previously seen with my old modem.
Written by a customer while visiting netgear.com
Customer Rating
1
Stupid
on April 25, 2020
Posted by: wastedmytime056
Gender:Male
you need to have a business account to be able to connect more than one device via ethernet, even with a switch... im not making this up, i know what im doing, sounds unbelievable, but it's true....
a very stupid modem
a very stupid modem
No, I would not recommend this to a friend.
Response from netgear.comBy NETGEAR Team, April 27, 2020
Hi,
If you need additional help with your modem, please log in to MyNETGEAR and click support. One of our support experts will be happy to help.
Thank you.
NETGEAR Team
If you need additional help with your modem, please log in to MyNETGEAR and click support. One of our support experts will be happy to help.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
1
Deceptive Advertising - Only 1 Useable LAN Port
on November 26, 2021
Posted by: Brad66
Gender:Male
Length of ownership:1 week
Box claims to give you 4 ports for more wired devices, but fails to tell you that you need multiple IP addresses from your ISP. NetGear - Never Again!
No, I would not recommend this to a friend.
Written by a customer while visiting netgear.com
Customer Rating
1
Useless
on November 13, 2022
Posted by: Patricia Harris
After spending a LONG time on phone with person I could barely understand… password didn’t work .. couldn’t connect… so I just unplugged everything
Written by a customer while visiting netgear.com
Customer Rating
1
strong Router
on February 14, 2023
Posted by: Anonymous
This Netgear Router is the best r I have ever had.
I had trouble getting it set up, It was not as simple as the ratings said, but it is a better Router than any other that I have used.
I had trouble getting it set up, It was not as simple as the ratings said, but it is a better Router than any other that I have used.
Written by a customer while visiting netgear.com
Customer Rating
1
Nowhere near the advertised speeds
on January 27, 2021
Posted by: NeilR
I purchased the CM1200 to avoid having to rent a modem from my cable company for 1Gig service. After four months of never getting higher than 150 Mbps, a helpful technician helped troubleshoot the problem and, lo and behold, it was the modem. He replaced it with their standard modem and immediately my speeds jumped from 150 Mbps to 935 Mbps and 77 Mbps uploads. The only way to get service or replacement is to PAY for a service contract, so the modem is now an expensive paperweight. Never again, Netgear. Your Orbis are awesome, but this modem is a dog.
Response from netgear.comBy Consumer Affairs, January 28, 2021
Hi NeilR,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
1
Not good at this time!
on May 7, 2023
Posted by: Scott F
I have not been able connect to Xfinity with the new 1200CM on four attempts. Something seems to wrong with the modem!!!!
Written by a customer while visiting netgear.com