Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem - Black
Average customer rating
4.5
(997 Reviews)
Rating breakdown 997 reviews
5 Stars
774
4 Stars
100
3 Stars
48
2 Stars
22
1 Star
53
63%of customers recommend this product.
(
32 out of
51)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem - Black
Customer Rating
2
Multiple ports
on February 7, 2023
Posted by: Terrence Cole
I bought this device because I was told I could hook up 4 different computers to it. It turns out you can but only one will work. And if you have multiple ethernet cables plugged in none will work.
Written by a customer while visiting netgear.com
Customer Rating
5
My new modem
on February 8, 2023
Posted by: Anonymous
Very easy to set up. Works great with my Mesh Router. I'm now getting the internet speed that I've been paying for and wasting with my old modem/router combo.
Written by a customer while visiting netgear.com
Posted by: Michael Shandler
Verified Purchase:Yes
Finally got my own modem! Coupled with Orbi routers.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
5
Awesome speed
on July 7, 2023
Posted by: Glenn
Had a netgear nighthawk router with a midco modem. Midco telling me that is the latest and greatest modem they have. When I got the netgear nighthawk modem my speeds increased dramatically! And my ping dropped way down
Written by a customer while visiting netgear.com
Customer Rating
3
Dissatisfaction
on July 19, 2023
Posted by: Anonymous
I bought this modem because it had four ports but it only seemed to ever really work on two of the ethernet ports. Whenever I had all four plugged in there was always two or three that didn't work.
Written by a customer while visiting netgear.com
Customer Rating
5
Smooth Sail Signal
on July 20, 2023
Posted by: Michael Christmas
Definitely was the cure to my drop signal issues and now our connection is steady strong woo-hoo
Written by a customer while visiting netgear.com
Customer Rating
3
Disappointed
on August 22, 2023
Posted by: Malkia Ra
2 stars (for whatever reason, I am unable to leave a 2-star review)
Admittedly, I am no techie. I was under the impression the four ethernet ports would allow for multiple devices to be connected; what a rude awakening I received when tech support told me this modem doesn't allow that, which created a nightmare when setting up my Orbi mesh system. What a pain it was to have to completely disconnect and restart the modem, due to me having more than one device connected in the LAN ports. Not to mention, the modem stopped receiving the signal from Xfinity, which caused me to have to reset the device. It has only been installed 1 month and 1 day. Would not recommend.
Admittedly, I am no techie. I was under the impression the four ethernet ports would allow for multiple devices to be connected; what a rude awakening I received when tech support told me this modem doesn't allow that, which created a nightmare when setting up my Orbi mesh system. What a pain it was to have to completely disconnect and restart the modem, due to me having more than one device connected in the LAN ports. Not to mention, the modem stopped receiving the signal from Xfinity, which caused me to have to reset the device. It has only been installed 1 month and 1 day. Would not recommend.
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear Modem
on September 7, 2023
Posted by: Jas
Excellent choice!!! Works great and tech support was amazing!!!
Written by a customer while visiting netgear.com