Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem - Black
Average customer rating
4.5
(1,008 Reviews)
Rating breakdown 1,008 reviews
5 Stars
782
4 Stars
102
3 Stars
48
2 Stars
22
1 Star
54
63%of customers recommend this product.
(
32 out of
51)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem - Black
Customer Rating
3
Ok
on January 7, 2020
Posted by: Edee Ligon
It took 4 hours for it to start working. It was plugged in right and cable had it started. Did the website to get it. We had to wait 4 hours just for it to come on.
Response from netgear.comBy NETGEAR Team, January 8, 2020
Hi Edee,
Thank you for your review and feedback. Your experience is important to us. We are sorry to hear the setup had taken so long this is not a standard experience. Please reach out to us at Netgearteam@netgear.com with any further concerns and we will look into the support opportunities with you.
Thank you.
NETGEAR Team
Thank you for your review and feedback. Your experience is important to us. We are sorry to hear the setup had taken so long this is not a standard experience. Please reach out to us at Netgearteam@netgear.com with any further concerns and we will look into the support opportunities with you.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Perfection
on January 4, 2020
Posted by: Cool_It
Easy to install, turn it on and it works. The hardest thing to do was change the password because of the browsers not recognizing certificates. Very happy with the product.
Written by a customer while visiting netgear.com
Customer Rating
5
Fast and easy to set up!
on January 1, 2020
Posted by: Mike Z
I replaced an older ARRIS cable modem with the CM1200. What a difference! Very simple to install and activate with Comcast. My connection is faster and more reliable since the upgrade! I chose Netgear because I have been pleased with the RAX12 router. Netgear is my go-to brand now!
Written by a customer while visiting netgear.com
Customer Rating
5
Cut Cable Cord
on December 30, 2019
Posted by: Dan H.
I needed to replace the Cox Docsis 3.0 modem we had when I finally decided to cut the cable cord. I had been using their Cisco modem coupled with a Netgear Nighthawk X6 AC3200 router. I have replaced the router with a Nighthawk AX8 and added a repeater also to ensure I avoid any dead zones in our home.
Written by a customer while visiting netgear.com
Customer Rating
5
Room To Grow
on December 26, 2019
Posted by: John G
The Netgear Nighthawk Multi-Gig Speed Cable Modem (CM1200) works like a champ and offers plenty of room to grow with three additional ethernet ports. Setup is pain-free; the connection is relatively quick, and it syncs up nicely with its sibling Netgear Nighthawk R9000 wireless router.
Written by a customer while visiting netgear.com
Customer Rating
1
Avoid
on December 22, 2019
Posted by: Truth
Gender:Male
Length of ownership:1 year or longer
Netgear will only provide 90 days of free support for their products, and that’s only if you can prove that you bought it from an authorized dealer. After that you have to pay for tech support. Your Internet provider will tell you if they can’t help you if you aren’t using one of their routers, so you are really painting yourself in a corner. You are better off paying to rent a router from your ISP then you are paying Netgear for support, because you still may need support from your ISP. I could go on, but buying from Netgear is simply a bad idea.
No, I would not recommend this to a friend.
Written by a customer while visiting netgear.com
Customer Rating
1
Disapointing
on December 22, 2019
Posted by: connerd2002
I had a CM1000 and tried to replace it with a CM1200. The 1200 went from 40mbps to 420mbps and back to the slower speed. I was lagging in a number of online games. I took the 1200 back and put my CM1000 back. I am now looking for a replacement that will take full advantage of the speed I am paying for.
Written by a customer while visiting netgear.com
Customer Rating
5
Finally getting Bandwidth
on November 14, 2019
Posted by: Lori
I replaced the “leased” modem from my internet provider after months of complaints that they were not providing true gig internet service. After installing the Netgear modem and Nighthawk router, I am finally getting true gig internet speeds.
Written by a customer while visiting netgear.com