Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem - Black
Average customer rating
4.5
(1,008 Reviews)
Rating breakdown 1,008 reviews
5 Stars
782
4 Stars
102
3 Stars
48
2 Stars
22
1 Star
54
63%of customers recommend this product.
(
32 out of
51)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem - Black
Customer Rating
4
Works great now
on February 19, 2020
Posted by: Albie Busan
Had some issues with it in the beginning but after speaking with technical support and figured out that I had couldn’t plug into the two Ethernet ports if one was plugged into router. But now it works great no problems at all.
Written by a customer while visiting netgear.com
Customer Rating
2
Buggy port aggregation
on February 18, 2020
Posted by: MarkOfWA
A higher rating is justified when port aggregation is more reliable. A model with at least one 2.5Gbps, 5Gbps, and 10Gbps port would have been better.
Response from netgear.comBy NETGEAR Team, February 19, 2020
Hi MarkOfWA,
Thank you for your review and feature suggestions. You may list suggestions on our Idea Exchange: https://community.netgear.com/t5/Idea-Exchange-For-Home/idb-p/idea-exchange-for-home
Thank you,
NETGEAR Team
Thank you for your review and feature suggestions. You may list suggestions on our Idea Exchange: https://community.netgear.com/t5/Idea-Exchange-For-Home/idb-p/idea-exchange-for-home
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Nighthawk
on February 18, 2020
Posted by: Anonymous
If u want faster modem well the nighthawk is the way to go
Written by a customer while visiting netgear.com
Customer Rating
3
No 2.5 or 5Gbps Ethernet ports
on February 17, 2020
Posted by: MarkOfWA
Lacks full compatibility with 2.5 and 5Gbps Ethernet WAN ports of high-end small business routers
Response from netgear.comBy NETGEAR Team, February 18, 2020
Hi MarkOfWA,
Here is a resource to set up the link aggregation
https://kb.netgear.com/000060394/How-do-I-set-up-Ethernet-port-aggregation-on-my-NETGEAR-Nighthawk-Multi-gig-Speed-Cable-Modem
Here is a resource to set up the link aggregation
https://kb.netgear.com/000060394/How-do-I-set-up-Ethernet-port-aggregation-on-my-NETGEAR-Nighthawk-Multi-gig-Speed-Cable-Modem
Written by a customer while visiting netgear.com
Customer Rating
1
Same issue
on February 17, 2020
Posted by: Paul
Got the range extender with this ... there is a port issue with this unit as well. Plugged in my older Netgear and worked fine ... re-did this and only one port would work.
Response from netgear.comBy NETGEAR Team, February 18, 2020
Hi Paul,
This device is designed to use link aggregation I have included a resource below.
https://kb.netgear.com/000060394/How-do-I-set-up-Ethernet-port-aggregation-on-my-NETGEAR-Nighthawk-Multi-gig-Speed-Cable-Modem
Thank you,
NETGEAR Team
This device is designed to use link aggregation I have included a resource below.
https://kb.netgear.com/000060394/How-do-I-set-up-Ethernet-port-aggregation-on-my-NETGEAR-Nighthawk-Multi-gig-Speed-Cable-Modem
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear Nighthawk CM1200 Modem
on February 16, 2020
Posted by: Anonymous
Easy to set up and this modem has outperformed my last surfboard modem. I would recommend Netgear products
Written by a customer while visiting netgear.com
Customer Rating
5
Much faster
on February 14, 2020
Posted by: Odie Q.
This modem is much faster compared to my older one (CM600). Easy to set up but the downside is it is a little but pricier compared to same class from other brands.
Written by a customer while visiting netgear.com
Customer Rating
5
Once up and running things are great!
on February 11, 2020
Posted by: PapaShafe
Customer service was focused and ended in a positive result and requires some patience on the purchasers part. All and all happy with the results.
Written by a customer while visiting netgear.com