Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem - Black
Average customer rating
4.5
(997 Reviews)
Rating breakdown 997 reviews
5 Stars
774
4 Stars
100
3 Stars
48
2 Stars
22
1 Star
53
63%of customers recommend this product.
(
32 out of
51)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem - Black
Customer Rating
5
Modem is Fast
on March 25, 2024
Posted by: Alejandro DELROSARIO
I love the speeds on this thing and the product was pretty easy to install once i made an account
Written by a customer while visiting netgear.com
Posted by: MDriver
Verified Purchase:Yes
Great integration with existing cable carrier. Easy setup.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
4
couple of weeks. running with no issues
on April 18, 2024
Posted by: Alex
Pros
-easy to set up
- seems to be doing the job just fine
-easy to set up
- seems to be doing the job just fine
Cons
- too bulky. I did barely fit it into the cable box. My old CM500 did fit better.
- I wish that instead 4 LAN Ethernet ports It had 1LAN and 1 out of bound management port. I know, it should not be in the Cons section
- too bulky. I did barely fit it into the cable box. My old CM500 did fit better.
- I wish that instead 4 LAN Ethernet ports It had 1LAN and 1 out of bound management port. I know, it should not be in the Cons section
Written by a customer while visiting netgear.com
Customer Rating
3
Works okay
on April 19, 2024
Posted by: Laura
Only had it for 4 months and having some issues already.
Response from netgear.comBy netgear, netgear, April 19, 2024
Hi Valued Customer,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with your CM1200 having some issues. We recommend visiting this troubleshooting resource for your device: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem.
If you need further assistance, you can visit: https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with your CM1200 having some issues. We recommend visiting this troubleshooting resource for your device: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem.
If you need further assistance, you can visit: https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Easy as pie
on April 19, 2024
Posted by: Terry Pelletier
Installing was a breeze! It increased my speed and made life online much better.
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent modem, easy to set up
on April 27, 2024
Posted by: Emran
Easy to setup and configure. No issues found so far after 2 months of use
Written by a customer while visiting netgear.com
Customer Rating
2
Retuned. Did not connect to my ISP,
on June 17, 2024
Posted by: ALONSO
After a session with Netgear tech, I spent more than 2 hours with my cable company trying to have them register the
modem MAC address to no avail.
modem MAC address to no avail.
Written by a customer while visiting netgear.com
Customer Rating
4
New to Netgear, so far great
on June 19, 2024
Posted by: Rita
This is my first time using a Netgear modem. I’m impressed with it, so far. Looking forward to years of use.
Written by a customer while visiting netgear.com