Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem - Black
Customer Rating
2
Unreliable
on November 10, 2020
Posted by: Freddy Cuba
Item dosent perform well, I was given the excuse its my carrier, purchased a diferent modem and I have no problems
Response from netgear.comBy Consumer Affairs, November 12, 2020
Hi Freddy Cuba,
Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
All good except it has 4 ports in the back but can only use 1
Response from netgear.comBy Consumer Affairs, November 9, 2020
Hi Victor Sastre,
Thank you for your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Bought to use with xfinity after leaving att. I paid extra for this router to have the xtra ports on back, only to find out that only 1 of the 4 is designed to send/transmit the internet signal. It’s by design for some reason and not stated anywhere. Had to call to find this out.
Response from netgear.comBy Consumer Affairs, November 5, 2020
Hi Robert,
Thank you for your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.