Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem - Black
Average customer rating
4.5
(997 Reviews)
Rating breakdown 997 reviews
5 Stars
774
4 Stars
100
3 Stars
48
2 Stars
22
1 Star
53
63%of customers recommend this product.
(
32 out of
51)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem - Black
Customer Rating
5
NETGEAR NIghthawk CM 1200 Docsis 3.1 Cable Modem
on February 8, 2023
Posted by: Anonymous
Very quick and easy to install. I replaced a similar Motorola Docsis 3.1 modem that kept breaking my internet connection after less than three months on the job. Kudos to NETGEAR for another outstanding product.
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent for the price
on February 16, 2023
Posted by: Bradachin
This is an excellent modem for the price compared with other options.
Written by a customer while visiting netgear.com
Customer Rating
4
Not what I was expecting
on February 17, 2023
Posted by: Sam
I purchased this modem to replace the modem rented from my ISP. I purchased this one in particular because of the four available ethernet ports, I have now learned that only one port can be used at a time which is disappointing to me but not the fault of the product. One star off just because I didn't do proper research.
Written by a customer while visiting netgear.com
Customer Rating
5
Great Modem
on February 22, 2023
Posted by: Jon H
I replaced a CM1100 with the CM1200 at the suggestion of our ISP tech due to us being on a gig plan.
I have it paired with the RBK752 and am getting exceptionally fast speeds.
Install was very easy
Written by a customer while visiting netgear.com
Customer Rating
5
Awesome!
on March 4, 2023
Posted by: Michelle Battah
My previous modem was slow so wanted to update to a faster one, the Nighthawk is so much faster, so happy i upgraded!!
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent As Always
on March 5, 2023
Posted by: J. R. Miller
Replaced a CM600 with the CM1200 due to our ISP upping our speed. Works great with all our Netgear units, including a router and extender!
Written by a customer while visiting netgear.com
Customer Rating
3
Works
on March 8, 2023
Posted by: Anonymous
Working, but my WiFi seems less stable and weaker now. This was supposed to be an upgrade over an older Motorola model. Could be that it’s paired with an ASUS router. Still, expected a better experience.
Response from netgear.comBy Consumer Affairs, March 16, 2023
Hi Kevin,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These troubleshooting resources should help you: https://kb.netgear.com/27322/I-m-experiencing-connectivity-issues-with-my-NETGEAR-cable-modem-or-modem-router-how-can-I-troubleshoot-it?language=en_US, and also: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These troubleshooting resources should help you: https://kb.netgear.com/27322/I-m-experiencing-connectivity-issues-with-my-NETGEAR-cable-modem-or-modem-router-how-can-I-troubleshoot-it?language=en_US, and also: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Very easy to install and faster service
on March 18, 2023
Posted by: Mark Carotozzola
I returned my Comcast modem and router and I’m so much happier now with this Nighthawk I can see the difference instantly and support we so friendly and helpful my wife and I will always choose Nighthawk for any other needs that come along — great product!!
Written by a customer while visiting netgear.com