Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem - Black
Customer Rating
5
CM1200 Steady Reliability
on December 10, 2020
Posted by: IndianaGuard
Replaced my Arris 8200 because if reliability issues. Very sensitive to Comcast power, even with an attenuator. CM1200 has been rock steady. Everything you want to make the most of higher bandwidth/higher speed network demands.
Bought into all new Netgear equipment and this was a disaster! Problematic hardware and Netgear refuses to acknowledge the issues or support their customers!
Response from netgear.comBy Consumer Affairs, December 8, 2020
Hi Matt,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
I bought this modem to replace a Spectrum modem. The speeds have been consistent since the replacement. Highly recommend to anyone looking to replace their cable modem.