Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Orbi AC1200 Dual-Band Mesh Wi-Fi System (3 Pack) - White
Average customer rating
4.3 out of 5
4.3
(47 Reviews)
Open Ratings Snapshot
Rating breakdown 47 reviews
5 Stars
37
4 Stars
2
3 Stars
0
2 Stars
2
1 Star
6
58%of customers recommend this product. 
(
7 out of 12
)
Best Buy Privacy Policy
Customer Reviews for NETGEAR - Refurbished Excellent - Orbi AC1200 Dual-Band Mesh Wi-Fi System (3 Pack) - White
Customer Rating
5 out of 5
5
Super Helpful
on November 22, 2019
Posted by: Carlos Franco
I had problems with WiFi Connection getting through my whole house but since I got the orbi my connection has been so much better. I recommend this for anyone who has connection problems through their house
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
You need this
on November 21, 2019
Posted by: Suzan
I live in the country literally and internet option is one company. To say the service was horrible would be an understatement. Someone referred me to check out Orbi. Oh my goodness !! I went from “where’s the signal “ to a full signal all the way down my driveway and then some. Incredible. I have a very large house and live on 5 acres. Orbi rocks! So far I have 2 satellites but I don’t need the 2nd to achieve a full WiFi signal throughout my home. Orbi rocks !!
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Amazing system
on November 20, 2019
Posted by: Jeremy
I have a multilevel home. Before this system there were blank spots in several places of my home. Now the WiFi is perfect anywhere in my house.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Awesome
on November 19, 2019
Posted by: Michael T
So I looked at the google WiFi system at it was close to $100 more and the reviews were terrible. This system gives us perfect WiFi in a 3,500 square feet home. Easy to hook up and works great.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Fast wi-fi
on November 19, 2019
Posted by: Viking1
I had the old Orbi and they were great. But these new orbi cubes blow the original ones away. I have gig speed and with the orbi cubes I almost get gig speed. These are great and would recommend these to everyone
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Great Product!
on November 17, 2019
Posted by: Jay A
EASY install. No issues. I now have my whole home covered. Works great!
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Awesome
on November 17, 2019
Posted by: David
My New Orbi was a PIA to set up, I will not lie...but a second call to the company made setup a lot easier....And the Orbi works like a dream...and handles all of my wifi needs and appliances.. Including my Tesla!
Written by a customer while visiting netgear.com
Customer Rating
1 out of 5
1
could not keep it connected
on November 16, 2019
Posted by: jerry in huskerland
Gender:Male
Length of ownership:1 week
Was reccomended by (BIG RETAIL STORE) employee for a bigger house. Connected easily and set up went well. Setup, password, linked to wireless broadband provider, seemed to work fine. I leave the house comeback in an hour. nothing is working. Go in to ORBI app, says nothing has been set up. Call back to tech support at my provider and they cant see it from their end. Reboot. Reboot. Reboot. Still nothing. Went back to my old router and this product is going back to (BIG RETAIL STORE) Back to my NIGHTHAWK and will be looking for a better extender.
One big question to NETSCAPE is why only one ethernet port on the back? Wasn't a problem for me but it could be an issue for someone who needs that option.
I would recommend this to a friend!
Response from netgear.comBy NETGEAR Team, November 19, 2019
Hello Jerry,

Thank you for your review and feedback. We understand that you had a difficult experience with this product after attempting the setup and that you have chosen to return the product. If you chose to purchase this or another NETGEAR Product again, please reach out to us and we'll be happy to assist with the installation.

Thank you

NETGEAR team
Netgearteam@netgear.com
Written by a customer while visiting netgear.com
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