Customer reviews from tempurpedic.com
Tempur-Pedic - Tempur-ProAdapt Medium Memory Foam Mattress, Queen - White/Gray
Average customer rating
4.5
(4,484 Reviews)
Rating breakdown 4,484 reviews
5 Stars
3,351
4 Stars
499
3 Stars
250
2 Stars
142
1 Star
242
87%of customers recommend this product.
(
3,915 out of
4,484)
Customer Reviews for Tempur-Pedic - Tempur-ProAdapt Medium Memory Foam Mattress, Queen - White/Gray
Customer Rating
5
I love it!
on September 9, 2023
Posted by: ilovemybed
from Illinois
Bottom line: it's super comfortable, but sleeps a little hot I tried so many mattresses and even purchased a different brand mattress that felt comfortable in the store, but when I slept on it at home it hurt my hips when I slept on my side, so I returned it. Even a medium or plush mattress felt too firm. Then I tried the ProAdapt Soft and I loved it, but kept looking elsewhere since I hadn't planned to spend that much. After trying many more mattresses, I eventually made the right decision and invested in the ProAdapt Soft. It is so comfortable! I truly love it. I am mostly a side sleeper but with this mattress I don't feel any discomfort on my hips or other pressure points. I had also read that being a lighter-weight female might be why so many other beds felt too firm, because I wasn't really sinking into them. With this mattress, that is not a problem at all. The one thing I don't like about this mattress is that I started sleeping much hotter. It has gotten better as I've gotten used to it and only bothers me sometimes now. That said, if I had the money, I would probably upgrade to one of the cooling models. But I am still extremely happy with my purchase!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5
Awesome sleep
on September 8, 2023
Posted by: Happy sleeping
from Barstow Ca.
Excellent sleep on new mattress I've dealt with a lower back problem of herniated disks for years and had a tempurpedic 12 in mattress for about 17 years and noticed it needed replacing this new mattress is a firm and we both love the sleep we've had thanks for awesome product
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
3
Quality and comfort of bed
on September 7, 2023
Posted by: Concerned sleeper
from Ocala, Florida
I gave this a 3-star so far, because we were interested in purchasing a soft mattress and were convinced the medium would be better. We were told it would feel good for us in 2-3 months, once it gets broken in. So far, it is firmer than we wanted, but we will give it more time.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5
Best Mattress Ever
on September 6, 2023
Posted by: Ms Scarlet
from Jackson, SC
This mattress is amazing. Cool and comfortable, with just the right support. Truly improves the sleep experience dramatically. Wake up feeling refreshed and rejuvenated. Only thing is I wished I would have discovered it sooner!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Horrific Customer Service/Exchange Process
on September 6, 2023
Posted by: Frustrated and Angry Customer
from Oakland, CA
We purchased a Pro-Adapt Firm, knowing we have 90 days to try it and purchase a different model if that one didn't work for us. After a month, we decided to upgrade. The payment system was apparently down and it took a week to get through to anyone to process the payment. We paid over $2,000 more for the upgrade over a month and a half ago. We still have not received the mattress. I've spent 3.5 hours on the phone on various holds over a couple days, only to be told that the delivery company for some reason has not scheduled the delivery. I was told I would get an answer on this and a delivery date within 24 hours. This was a week ago and I am now on the phone again, trying to get through to someone. I've been on hold for ___ minutes so far and still no one was picked up. I'm on an endless loop of an automated message. Do not buy from Tempurpedic online. If I had to do it over again, I would not buy from them at all. This has been incredibly frustrating.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
2
More Firm Than Expected
on September 5, 2023
Posted by: Soft Sleeper
from Maryland
I tested several Tempur-Pedic mattresses in store and determine the ProAdapt Soft model best suited my needs. The mattress was delivered this week and unfortunately, it's much more firm than the model I tested at the store. In fact, it is more firm than my old mattress that I decided to replace due to firmness. I checked the tag to make sure I wasn't accidentally given a medium or firm model, but it says soft. I am giving it the recommended 30 days, but if it does not soften I will ask for a different model or return entirely. My in store experience with the mattress was very high but so far I am disappointed with the mattress I had delivered to my home.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Back Pain Go Away
from Fort Worth, Tx
Verified Purchase:Yes
[This review was collected as part of a promotion.] Once the mattress breaks in, you can't beat it. Very comfortable on side, back, and stomach.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5
Quality of product
on September 5, 2023
Posted by: Betsy
from Wis. Rapids, WI
I now can sleep throughout the night without waking up!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com