Customer reviews from tempurpedic.com
Tempur-Pedic - Tempur-ProAdapt Medium Memory Foam Mattress, Queen - White/Gray
Average customer rating
4.5
(4,484 Reviews)
Rating breakdown 4,484 reviews
5 Stars
3,351
4 Stars
499
3 Stars
250
2 Stars
142
1 Star
242
87%of customers recommend this product.
(
3,915 out of
4,484)
Customer Reviews for Tempur-Pedic - Tempur-ProAdapt Medium Memory Foam Mattress, Queen - White/Gray
Customer Rating
2
Expensive, paying a lot for the name.
on October 26, 2023
Posted by: Snookered
from Georgetown, TX
Very over priced. Not that comfortable. difficult to turn yourself over. return policy is a farce, with a reconditioning fee and a store credit. I will never buy another.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
2
Big mistake
on October 26, 2023
Posted by: snookered twice
from Georgetown, TX
Very over priced. Not that comfortable. difficult to turn yourself over. return policy is a farce, with a reconditioning fee and a store credit. I will never buy another.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
2
Poor Customer Support
on October 25, 2023
Posted by: wavslide
from Florida
The mattress is very good and we decided to buy the matching pillows. The wrong pillows were sent, because while I was shopping the pillows reset to the default of queen size instead of king size. The representative told me too bad and no returns or replacements.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5
best sleep ever
on October 25, 2023
Posted by: Great Zzzzz's
from Richmond VA
mattress with adjustable base is our best purchase in a long time, we get great nights of sleep, I find it tough to "leave" the bed and get up.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Worst purchase ever made
on October 25, 2023
Posted by: Moneydontbuycomfort
from Raleigh
Purchased midium Matress ProadaptMD-king with base on August 18, 2021 and after 30 days it was not comfortable and the only other option they gave us was to exchange it for the Firm one and pay the difference. We had paid so much already and we hoped the firm one was going to be better but no way, it feels like sleeping on concrete so firm that it does not even conform to the adjustable base when raised and on top of that it's way too hot even with the cooling protector they sold us. It's so hot that my husband and I are starting to experience kidney pain on one side and my back pain has worsened, If I sleep in my side I feel like my ribcage gets compressed and can't find a good position at all. Paid so much for it trying to find a solution to my back pain. Have contacted Tempurpedic and pretty much indicated they can't do anything about it we stuck with this bed because we purchased through a retailer and they won't do anything about it either. We much rather sleep on our couch now. What a waste of money.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5
We love our mattress
on October 24, 2023
Posted by: RebbyB
from Whitefish, MT
The store was very flexible with delivery, allowing us to make the date tentative for a while until we knew exactly when we could move in. The mattress is so comfortable and they delivery guys were great.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5
Used tempurpedic for 20th a plus
on October 23, 2023
Posted by: Kris
from Indy
I had an original firm mattress and was worried the new tempur wouldn't live up to old one. I got the firm one and it seems comparable to my original in firmness (or very very close). Thank goodness cause I love this mattress. Not used to the chill coating but put thick mattress cover to to try and prevent cool. Still some cool but I'm ok. I love my mattress.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
2
Expensive to buy- do your homework
on October 23, 2023
Posted by: Unhappy
from In Texas
Not an easy process to file a mattress claim. You will be denied unless "there are 3/4" (inch) or greater visible indentations". Proper forms and photos were sent. Mattress is 2 years old. It's a lot of trouble to get nothing in return. The standard I paid for is not the standard of service I received . Claim was denied. Make sure you are aware of what you are purchasing and will get for the huge amount of money you will spend for a mattress .
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com