[This review was collected as part of a promotion.] My previous non-split Mattress was designated as firm however, it was extremely comfortable and not as hard as this one. I do like this one, but I am thinking of switching it out for a medium firm one.
[This review was collected as part of a promotion.] Best purchase I have ever made and I could seriously see my self using Tempur-Pedic products for the rest of my life! Making an investment in your sleep will the best decision you ever will make! I look forward to going to bed every night and wake up rested and ready to take on the next day!
We've had this mattress for over 3 years. Whether we are sleeping or sitting on the side othe bed, the mattress is sagging. We have contacted Sealy. They deny all claims and refuse to send a human out to inspect our mattress. It is my opinio that they refuse most warranty claims! Don't ever buy a tempur-pedic mattress!
Mattress loses it soft feel when the mattress protector is on. Feels nothing like the display in the store. Would not have purchased this bed if we knew this.
I bought a King size Pro Adapt CG FR in late March 2021. I love a firm mattress. We loved our mattress for 3 years. In year 4 the mattress consistency changed dramatically. It is like the mattress became ice cold and hard like steel. I paid around $4000 for this mattress, and was swayed to buy it due to the 10 year warranty. I followed the online process, which was ridiculous. Send pictures. Fill out a very brief form. No phone numbers, no human to talk to. They turned it down because they said my photos could not show a manufacture problem. Really? You mean you cannot see the change in the mattress in a photo? I appealed their decision. They said no again, because they said it was a personal preference change and not a mattress problem. This is not true, and insulting. They offered no reasonable solution to this problem. Do not rely on the warranty. They have a big name, but zero customer service. If you are expecting the mattress to last more then a few years you are going to be very disappointed.