Customer Reviews for Tempur-Pedic - Tempur-ProAdapt Medium Memory Foam Mattress, Queen - White/Gray
Customer Rating
1
Only had for three years, waking up in pain every night.
on April 19, 2024
Posted by: Motherofcatz
from Chesterfield Virginia
This mattress is very expensive to have only lasted for three years. Purchased in 2021, at first it was ok, the motion transfer was terrible. For the past few months my husband and I have been waking up with terrible joint pain. We tried to remedy with adding a topper, it helps with the pressure relief, but sleeps incredibly hot. This mattress was too expensive to only last a few years. Do not recommend.
[This review was collected as part of a promotion.] I was really struggling trying to justify spending so much money on a bed but it was worth every penny. Not only has my sleep improved, I'm no longer experiencing pain in my shoulders or lower back. I'm a side sleeper and this bed is an absolute life saver.
[This review was collected as part of a promotion.] Very nice balance of back support combined with extra cushion for shoulders and hips .... Well done
I have had this mattress for almost a year. This purchase has turned out to be one of the worst decisions I have ever made. To provide some context, I purchased the Temper Pedic mattress with great anticipation, expecting a comfortable and supportive sleep experience. However, contrary to my expectations, this mattress has caused me significant discomfort and back pain, which I have never experienced before. The very purpose of investing in a high-quality mattress was to enhance my sleep quality, and unfortunately, this mattress has failed to deliver on that front. Furthermore, I was shocked and disappointed by the inadequate return window provided by Raymour and Flanigan. As a customer, I believe it is my right to be able to return a product that does not meet my expectations, especially when it comes to something as essential as a mattress. The lack of flexibility in the return policy has left me feeling trapped with a product that does not meet my needs and has caused me physical discomfort. Adding to my frustration, I reached out to Raymour and Flanigans customer service department to express my concerns and file a complaint, but unfortunately, I have not received any response or acknowledgment. This lack of responsiveness has left me feeling unheard and unsupported as a customer. The discomfort caused by the Temper Pedic mattress has become increasingly unbearable. I find myself tossing and turning throughout the night, leading to neck pain and even numbness in my arm. This is not the sleep experience I envisioned when I made this purchase, and it has had a significant negative impact on my overall well-being and quality of life. I understand that issues can arise with any product, but the lack of resolution and support from Raymour and Flanigan has left me deeply dissatisfied and frustrated. As a loyal customer, I expected a higher level of service and assistance in addressing my concerns.
[This review was collected as part of a promotion.] The first time you sleep on it it's like sleeping on the clouds! Medium firm is the way to go if you need the balance.