Customer Reviews for Tempur-Pedic - Tempur-ProAdapt Medium Memory Foam Mattress, Queen - White/Gray
Customer Rating
1
Do not buy! Long-term review of 2 mattresses
on May 30, 2024
Posted by: Disappointed.... Again
from Bozeman, MT
We are a long-term customer of tempur-pedic. We have slept on 2 mattresses over the course of 8 years. Both mattresses lost support and have begun to significantly sag within 2 years. We are not heavy by any means. My husband is 185 lbs. and I am 135 lbs. We use 2 waterproof mattress covers to ensure no sweat gets through, as my husband is a hot sleeper. We have BOTH developed nerve damage in our necks due to the sagging! We have been going to physical therapy and the chiropractor regularly to fix this for the last year and a half. Our arms go numb at night with excruciating tingling pain in the elbows, wrists, hands, and fingers. I have lost many nights of sleep trying to make this pain go away. My husband the same. After we went out of town and slept on a different bed, we knew the issue was with the mattress. Our first mattress we were able to return with warranty. The second however they won't allow it. The dip isn't large enough, which is completely inaccurate! Customer service is subpar. Quality is less than desirable for the cost of the mattress. I will NEVER purchase a tempur-pedic again. It seems their quality has diminished tremendously over the last 10 years. Don't waste your money.... You'll pay for it double time in health costs due to chronic pain and nerve damage.
[This review was collected as part of a promotion.] My pervious tempur bed was super cloud soft, so I went with the hybrid this go round. I was nervous just because I thought it was be so different but I absolutely love it.
pretty good; a few problems because i use a wheelchair
on May 29, 2024
Posted by: neber
from Lincoln, NE
Verified Purchase:Yes
[This review was collected as part of a promotion.] i got this mattress because it was 'firm' and it is firm in the middle when i'm on it. however, the edges are not firm, and since i sit on the edge to get into my wheelchair, that's a problem. And i lean on it when i get into the bed, which makes the mattress move; that's not so bad because i can fix it easily when i'm off it. if a person with some disability is considering getting it, be sure to check the height; none of the 3" increments made it work for me, so my daughter got some things from the hardware and added them to two of the 3" leg parts, and now it's good.
[This review was collected as part of a promotion.] I love the way the mattress feels. It's so comfortable. While it hasn't helped with my pain like I thought it would, it's still a great mattress.
[This review was collected as part of a promotion.] I received this product for free in exchange for my honest review - all opinions are my own. I've actually enjoyed this mattress more than I expected to. My previous experiences with memory foam haven't been great, since I tend to sleep warm. But I've been very comfortable with the ProAdapt despite the weather getting warmer. As a side sleeper I prefer a softer plushier mattress and this has been doing the trick. It's soft enough to not cause me hip and arm/shoulder pain from being on my side, but still very much supportive enough. I'm very happy with it!
AFTER deliverymen set up bed and we made up with new linens, we discovered registration form required serial number from a tag on underside of mattress on headboard side. My elderly wife had to completely strip and take off the mattress to find it. The tag should be more accessible or the delivery process should have done this in advance. VERY DISAPPOINTED!
[This review was collected as part of a promotion.] This mattress has by far out done my expectations compared to my current spring mattress. The hybrid comfort has helped me sleep deeper and longer through the night. I tend to toss and turn due to hip pain, but this mattress conformed to my hips keeping them aligned and pain free. I would definitely be inclined to purchase this brand of product again once we are in need of replacing this mattress. I recommend this mattress for anyone in the market of purchasing one.