This product has created huge problems for us. We wake up every morning with shoulder, hip and back pain. This has been to worst purchase ever. I would love to be able to trade this mattress for a less firm mattress.
I've had the mattress for normal by the month. I did not have back problems with my old mattress it was just getting old and need to be replaced. I expected to be rejuvenated in the morning after sleeping on this mattress. Instead my back is and shoulder is hurting me. I will give it another month and see what happens.
I purchased my new tempur-pedic pro adapt medium in July this year. The medium gives me plenty of support and soft enough to sleep on my side. This is the best mattress that I owned and my bad back hasn't bothered me at all for the last few months.