Customer reviews from tempurpedic.com
Tempur-Pedic - Tempur-ProAdapt Medium Memory Foam Mattress, Queen - White/Gray
Average customer rating
4.5
(4,484 Reviews)
Rating breakdown 4,484 reviews
5 Stars
3,351
4 Stars
499
3 Stars
250
2 Stars
142
1 Star
242
87%of customers recommend this product.
(
3,915 out of
4,484)
Customer Reviews for Tempur-Pedic - Tempur-ProAdapt Medium Memory Foam Mattress, Queen - White/Gray
Customer Rating
1
Separated after 6 months
on April 18, 2023
Posted by: Daniel
from California
I purchased the bed for over $6000 with a bedframe. After around six months, the layer started separating and I was unable to sleep on it. I called customer service and they issued a warranty to replace the bed, although expected a $200 shipping fee to ship the mattress to my house. They refused to ship their faulty product for free and every customer service rep I spoke to was not helpful and not customer service oriented. Due to a recent loss of a job, I don't have the extra $200 to replace a mattress shipping cost. When I told this to customer service, they did not care, and would rather lose a customer than pay for shipping. I'm really disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
2
Hate it!
on April 17, 2023
Posted by: Bls11
from Michigan
I bought the proadapt medium 12" memory foam mattress from a local store that sold the brand. It's overpriced and very firm. Like sleeping on a concrete slab. I wish that I would have ordered online that way I could have maybe returned it for a soft instead of being stuck with this medium mattress that makes me hurt every morning from an old back injury. I never had that problem with my serta pillow top mattresses. Wish I would have bought a serta!!!
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5
Give it time!
on April 16, 2023
Posted by: NLK
from VA
My body took a couple weeks to adjust to this bed but once it did I was in love! My husband and I are both so comfortable now. The dogs are very comfortable as well. No one wants to get up in the morning!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
3
better than what I had
on April 16, 2023
Posted by: it's ok
from Woodhaven, MI
I had a first generation temper-pedic and thought it was time to get a new bed (was I ever wrong). It was quite costly when they first came out but I got one. Anyway I bought a Serta and it was way to soft for me, hurt my back. Sent it back and got a hybrid temper-pedic, and "it" is a little to soft for me, however it would be to costly to trade this one in and get a firmer tempur. So although it's an improvement to the serta, that isn't saying much.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5
Best purchase ever
on April 15, 2023
Posted by: Best sleep
from Garnerville NY
Sleep is a short thing for me so I need to make sure It's a good 5 hrs and this is the best sleep I've had in a while.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5
So far, love the mattress and box spring. Feels great.
on April 14, 2023
Posted by: Jim
from Birmingham
I look forward to getting a good night's rest and waking up refreshed.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
3
Comfort
on April 14, 2023
Posted by: BW
from Virginia
Has taken awhile to adjust and still a work in progress. Harder or maybe denser than I like. There was a Tempur-Pedic sales rep in store that day. Sales person ask what I was looking for in new mattress and my sleep patterns. Told her I had good experiences with euro pillow tops while traveling. But she recommended the mattress I purchased over the pillow top. Not sure if might have been more satisfied or not with pillow top. But do wonder about my choice due to the firmness and breaking in period. Know I could return for a fee but will try to make this one work. I am sleeping more sound. So will probably be ok.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5
Comfortable Deep Sleep
on April 14, 2023
Posted by: Peaceful Sleeper
from Maryland
We bought this mattress for our guest room, but I love sleeping on it. I've even considered moving it to our primary bedroom, but don't want to deprive our guests of a great sleep.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com