And I have had many over my 65 years and unfortunately I have to wait 30 days to return this horrible mattress. It's supposed to be soft but it feels very firm and I haven't had a decent nights sleep since I got it. I wake up in pain several times every night and I requested for them to come check it and they said that I should purchase a topper (Are you kidding) and they would not do anything about it because they don't guarantee comfort. This mattress feels nothing like the same exact one I tried in the store. I would not recommend this company or their products to anyone. So If anyone purchases this horrible mattress don't say you weren't warned. If you want a mattress look at anything but a Tempur-Pedic !! 3 more days and they get it back :)
It was great the first 6 months then the mattress got softer an continued down hill. Filed a claim and said it wasn't covered. They said to try keeping the temperature cooler in my room which is already at 70.
Comfortable mattress; to replace old one, but other issues.
on August 2, 2023
Posted by: Pearl
from NY
Went to TempurPedic and then call. Representative was happy to help, and we asked about the $300. promotional, which we qualified for. The mattress cover came with the 2 pillows under separate cover. The representative assured us the mattress cover was comfortable. She didn't tell us it could not be returned! Since these items were more than the $300.00, we paid the difference. The mattress came and we put on the mattress cover, which slides around, and is not comfortable. Disappointed that I wasn't told it could not returned, resulting in terse email from TempurPedic advising me of this, without any thought that I was misinformed by the sales representative.
Really happy with the mattress so far! Felt almost immediate difference - I was waking several times a night due to back/hip pain due to my severe spinal stenosis, but now I consistently stay sleeping and wake with far less pain. I wish I would have invested in this years ago. I also am pleasantly surprised with the pillows we purchased; I thought they would be too dense, but am finding them to be very comfortable.