Customer reviews from tempurpedic.com
Tempur-Pedic - Tempur-ProAdapt Medium Memory Foam Mattress, Queen - White/Gray
Average customer rating
4.5 out of 5
4.5
(4,484 Reviews)
Open Ratings Snapshot
Rating breakdown 4,484 reviews
5 Stars
3,351
4 Stars
499
3 Stars
250
2 Stars
142
1 Star
242
87%of customers recommend this product. 
(
3,915 out of 4,484
)
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Customer Reviews for Tempur-Pedic - Tempur-ProAdapt Medium Memory Foam Mattress, Queen - White/Gray
Customer Rating
1 out of 5
1
Worst mattress ever
on August 28, 2023
Posted by: Unhappy
from Ca
I bought this mattress since I heard it was the best for pain and considering that I have a bulging disc, I thought this would be the perfect purchase for my neck. I was wrong. I started waking up in more pain than ever after a few months of having it and any other mattress alleviates my pain better than this one does. There's no edge support, my own body heat causes it to sink in 4 inches, and I will never be purchasing from Tempur-pedic again.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Firm, yet comfortable
on August 27, 2023
Posted by: Andy
from Hanover, PA
We have used this mattress for the past 3 weeks and haven't slept this well in a long time. Needed to transition to a firm mattress, and it has made a difference. The mattress itself sleeps cool. One of our biggest concerns was the idea of "sinking" into the mattress - that does not happen. We also splurged on the Tempurpedic Luxe Egyptian Cotton Sheets - again, amazing. This only added to our experience with this bed.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
3 out of 5
3
Initial adjustment
on August 27, 2023
Posted by: Scotty
from Intervale, NH
I have no issue with the quality and comfort of the mattress once situated properly in the bed. My concern is that when one first sits on the edge of the bed, the edge sinks very rapidly, and during sleep, the edge provides no resistance to rolling off the bed as traditional spring mattresses do.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Love
on August 26, 2023
Posted by: Cloud dreams
from Norfolk, VA
The mattress is firm without being too firm. Quiet and cloud-like comfortable. Best sleep ever.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
THE BEST MATTRESS IN MY LIFE
on August 26, 2023
Posted by: DAVID
from MATTRESS KINGS NORTH MIAMI BEACH
We have never had a tempurpedic before and really wanted to try one, but didn't want to shell out as much money for the other models. We opted for this bed in a box based on the tempurpedic name and reviews. So far, we find it very comfortable and it is just the right firmness. We have slept so much better on this mattress, then with our prior mattress. I also don't get woken up as easily when my husband moved in the night. Definitely recommend!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
2 out of 5
2
Disappointed in this system
on August 25, 2023
Posted by: Johnson
from Marquette Kansas
We have owned a Tempurpedic mattress and base for just over a year. When it was delivered, it was much firmer than the one we tried in the showroom. We were told by the salesperson to give it some time to soften up. After 90 days, it was still too firm. We were advised it takes several months to adjust. Also advised us to put heavy books etc on the mattress to help soften it. (?) Now, a year and two months later, it has still not softened as I had hoped. I wake up each morning with back and hip pain. I'm also noticing that we are starting to have "dips" on both sides with a ridge in the middle of the mattress. Disappointed that a system we spent this much on is not comfortable for me.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Worst customer service
on August 24, 2023
Posted by: Unsatisfactory
from San Antonio tx
Verified Purchase:Yes
[This review was collected as part of a promotion.] Mattress was too soft not firm like description. Then when I try to make return it has been over a month and still have not received a pick up date. We are unable to put our new replacement mattress in our room till Tempur pedic takes this one back. We wake up w aches and pains due to lack of support. Would not recommend Tempur pedic at all. For the price you pay you would hope to get resolution fairly quickly. So wrong.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
4 out of 5
4
Great mattress
on August 24, 2023
Posted by: Shannon
from Gretna, LA
Invested in this Tempurpedic mattress since my previous set was old and ready for replacement. I also purchased the base. The foam conforms to you and is very comfortable.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
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