[This review was collected as part of a promotion.] I first bought the Bissell Cordless Stick Vacuum to combat our never ending dog hair problem. Let's face it, dust mopping may swipe it into a pile, but you still have to get it to the trash can. Plus, now you have to "de-hair" the dust mop! This sweet Vacuum solved bothering problems! It's terrific suction power quickly pulls up hair, dust, feathers, grass, etc. in one pass! When you're finished, the dirt canister pops out for easy emptying. Have a small mess? The handheld vacuum unlatches from the stick assembly for a quick clean up. I loved the vacuum's convenience & versatility so much, I gifted one to our daughter in law. It's so lightweight, their 7 year old uses it easily - bonus for mom! I highly recommend this vacuum to everyone. #sweepstakes
This was purchased as a lightweight option to take downstairs to clean, as well as having the detachable handheld option. The first time I used it, it cleaned the whole basement no problem. Each time I used it after that, the battery would last less and less time between charging. After I owned it less than 6 months, it stopped charging altogether and will no longer turn on
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, January 25, 2025
Oh no, Sam! We're sorry to hear you're having trouble, but your BISSELL has a warranty and we're here for you at support.bissell.com or 1-800-237-7691.
I ordered this from you maybe a year ago series 3190 brush doesn't turn cleaned all pet hair out still doesn't work. The small detachable part works well but not the. Bottom. So ordered new. Roller brush that we shouldn't had to with vacuum not being that old
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, January 20, 2025
Hi Donna. We're happy to help you resolve any issues you're having with your vacuum. Please reach out to BISSELL Consumer Care at support.bissell.com or 1-800-237-7691 if we can help.
Wanted a vacuum for our bathroom just to clean up cat litter. What got was a lack of picking up a grain of litter. Maybe i got a bad one, but money not well spent. Can not use it on my carpet for quick runs. Battery last, charges fast, but nothing else.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, January 15, 2025
Hi Deb. Sorry to hear your machine isn't meeting your needs, but please contact us so we can resolve any issues you're experiencing at support.bissell.com.
After feedback from Bissell Customer Support I do recommend!
on January 7, 2025
Posted by: Mike
from Sebastian Florida
Two days ago I posted a negative review here titled "Works well until it doesn't". Bissell reached out to me and their customer support was able to resolve my issue! Great customer service can be rare to find but as a retired manager of customer and technical support I am VERY impressed with Bissell and I'm not easily impressed. Many thanks Bissell! Great job!
I have owned two of these vacuums. About 15 months after purchase the vacuum will only run for a few seconds after pressing the on/off button on the handle. It starts up then after ~3 seconds we get a red battery light and it shuts off. If I use it as a hand held vacuum it runs normally so it is not a battery issue. Very convenient that this happens so soon after the warranty expires. Hey Bessel I think you folks have a reliability issue in that on/off switch. If it was accessible I'd fix it but I tried with the first one and to get to the switch you have to destroy the handle. Would NOT recommend this product.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, January 15, 2025
Oh no, Mike! Thanks for sharing your experience. We'd like to look into this issue for you. Please reach out to the BISSELL Consumer Care Team at support.bissell.com.
I have had this vacuum for a little over a month, and the roller brush is already broken. I have used to the vacuum, on hardwood floors, less than 5 times. Do not waste your money. Even before the brush stopped working, the suction was terrible.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, December 30, 2024
We're sorry to hear of your experience with your ReadyClean, Emily- That's definitely not what we want to have happen when using our machines! Please contact us at support.bissell.com and we'd be happy to assist you.