Customer reviews from sharkninja.com
Shark - SteamSpot Steam Mop with Steam Blaster - White & Poly Copper
Average customer rating
4.6
(81 Reviews)
Rating breakdown 81 reviews
5 Stars
63
4 Stars
10
3 Stars
4
2 Stars
3
1 Star
1
88%of customers recommend this product.
(
22 out of
25)
Customer Reviews for Shark - SteamSpot Steam Mop with Steam Blaster - White & Poly Copper
Customer Rating
5
Modern and lightweight!
on November 17, 2025
Posted by: Marisha5
Gender:Female
With 4 kids and 2 wild cats who love to leave me presents this Shark SteamSpot steam mop has been a miracle for my house. With baby crawling and walking everywhere, this was super easy to get started and use right away. I love how lightweight overall the steam mop is. XL removable water tank that fills 16.9 fl oz of water (or 500ml). I love that its chemical free and just use water! Comes with 2 washable pads that doesn't get ruined after several washes. Very simple to stick them on and steam away the dirty floor. I've tried this on varies of floors, from tiles to hardwood to laminate. Works excellent on all! Too bad it doesn't steam the carpets hah. This steam mop has 3 modes for steaming, I tend to use maximum level and it does a fantastic job. I love how it lasts to cover my entire kitchen, living room and laundry room plus halls before I need to add more water! That's a lot, with the fact I have a spacious home with lots of space. If you press the handle, it releases more steam for extra spot on cleaning! I can't believe I didn't have this steam mop sooner! All those vacuums I've ever owned didn't do it's justice comparing to this product. Love steaming as it kills those germs. One way I'd improve this product is having the cord being a retractable cord for easier to manage cord. The cord itself is long and there are hooks to wrap it around when cleaning or putting it away but I think a retractable cord would be a better design.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Very nice
on November 3, 2025
Posted by: Irmy
Gender:Female
It does such a nice cleaning of my floors . Glad I bought it.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
THE STEAMER HAS A STEAM BLASTER THATS EXCELLENT
on October 9, 2025
Posted by: PETE 80
Gender:Male
THE FLOOR STEAMER DOES THE JOB, AND VERY HAPPY WITH MY SHARK
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
Disappointed — Broke After Only Three Years with L
on October 8, 2025
Posted by: Jocelyn
I’m really disappointed with this Shark steam mop. I’ve had it S3973 for only about three years, and I use it very lightly — maybe once or twice a month. Despite that, it suddenly stopped working properly. The steam now leaks from the top where the water tank connects to the mop body, and almost no steam comes out from the mop head.
I expected a Shark product to last much longer, especially with such minimal use. It’s frustrating to see it fail so soon. Definitely not worth the price for the quality and durability.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, October 9, 2025
Hi Jocelyn,
Thank you for taking the time to share your experience. We're truly disappointed to hear that your steam mop has stopped working properly, especially with such light use. We understand how frustrating it is when a product doesn’t live up to expectations—especially one you’ve trusted to last.
The issue you described with steam leaking from the top and minimal output at the mop head may indicate a seal or internal component issue, and we’d love the opportunity to help troubleshoot with you.
Please reach out to our Customer Care team at 1-855-427-5127. We’re here to help and want to make this right.
Sincerely,
Shark Clean US
Thank you for taking the time to share your experience. We're truly disappointed to hear that your steam mop has stopped working properly, especially with such light use. We understand how frustrating it is when a product doesn’t live up to expectations—especially one you’ve trusted to last.
The issue you described with steam leaking from the top and minimal output at the mop head may indicate a seal or internal component issue, and we’d love the opportunity to help troubleshoot with you.
Please reach out to our Customer Care team at 1-855-427-5127. We’re here to help and want to make this right.
Sincerely,
Shark Clean US
Written by a customer while visiting sharkninja.com
Customer Rating
5
Best little steam mop in Texas
on August 23, 2025
Posted by: Rachael701
from Trinity, TX
Gender:Female
I love this steam mop it is so light and easy to use it makes doing the floors a breeze. I've also used it in places like the shower on the tiles and it worked its magic in there as well. I do not think they were intended for that purpose, but it works. This is my second steam mop from shark. My first one was many years ago and I used it till it stopped but, I figure after 14 years I got my money's worth out of it and got a new one. The only thing I would change is make the cord longer.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
I love this steam mop’
on June 12, 2025
Posted by: Jack attack
from Texas
Gender:Female
I ordered my stem mop last month and I’m obsessed with it, I have three little ones and a large dog and this has been a total lifesaver. It heats up instantly and I’m able to mop my entire house in no time. I really appreciate the steam blaster, it’s actually gotten rid of stains that I thought were permanent on my tile floors. Definitely recommend!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great
on May 26, 2025
Posted by: Rugby8
from Philadelphia PA
Gender:Male
Love it!
Cleans quickly and easily - making My life easier..lol
Cleans quickly and easily - making My life easier..lol
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
4
on May 22, 2025
Posted by: Sharre
I’m happy with the steam mop except for the cord. It’s a little short for large floors. Haven’t had a Shark that I haven’t been happy with.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com