Customer reviews from sharkninja.com
Shark - SteamSpot Steam Mop with Steam Blaster - White & Poly Copper
Average customer rating
4.6
(81 Reviews)
Rating breakdown 81 reviews
5 Stars
63
4 Stars
10
3 Stars
4
2 Stars
3
1 Star
1
88%of customers recommend this product.
(
22 out of
25)
Customer Reviews for Shark - SteamSpot Steam Mop with Steam Blaster - White & Poly Copper
Customer Rating
2
Great mop when it works
on June 17, 2026
Posted by: Katie5263789
from Utah
Gender:Female
I've owned two of these mops. The first lasted 6 months before it stopped heating the water and pumping it through to the mop head. While it worked it worked very well. I suspected I just got "a lemon" and purchased another one. That is the current one I own now. I've had it for about 5 years. I don't use it constantly, but maybe 2-3 times per month. This second mop is now not working. Same problem, won't heat or pump the hot water to the mop head. So these mops work very well, but DO NOT last very long. I won't be purchasing again.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, June 19, 2026
Hi Katie,
Thank you for taking the time to leave a review.
We’re truly sorry to hear about your experience, especially after purchasing a second unit and encountering the same issue with it no longer heating or pumping water.
We understand how disappointing this is, particularly since the performance met your expectations when it was working. We’ll be sure to share your feedback with our team.
To help troubleshoot the issue, please follow the steps in the guide below:
https://support.sharkninja.com/article/S2000-Series-Shark-SteamSpot-Steam-Mop-with-Steam-Blaster-Troubleshooting-Guide
If the steps do not resolve the issue, the guide will direct you to our Customer Service team for further assistance.
Kind regards,
Shark Home
Thank you for taking the time to leave a review.
We’re truly sorry to hear about your experience, especially after purchasing a second unit and encountering the same issue with it no longer heating or pumping water.
We understand how disappointing this is, particularly since the performance met your expectations when it was working. We’ll be sure to share your feedback with our team.
To help troubleshoot the issue, please follow the steps in the guide below:
https://support.sharkninja.com/article/S2000-Series-Shark-SteamSpot-Steam-Mop-with-Steam-Blaster-Troubleshooting-Guide
If the steps do not resolve the issue, the guide will direct you to our Customer Service team for further assistance.
Kind regards,
Shark Home
Written by a customer while visiting sharkninja.com
Customer Rating
5
Cleans great
on June 15, 2026
Posted by: emarway
from New Mexico
Gender:Female
This is amazing. Kust used it and my floors are so clean!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Easy to use
on June 4, 2026
Posted by: Matt R
from Naples FL
Gender:Male
[This review was collected as part of a promotion.] Easy to use, I like everything about it. My only concern would have a bigger water tank as I had to refill it a few few times to do my floor, but that really is not a big deal. Plus, I have to order more pads since it only comes two but also not a big deal.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great features and easy to use
on May 28, 2026
Posted by: Bon72
from Ohio
Gender:Female
I bought this a few weeks ago and finally used it and absolutely love this steam mop.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
2
Cheaply made, poor quality
on February 28, 2026
Posted by: LynR
from OK
Gender:Female
Received this new model about a week ago. I was very disappointed as soon as I began to unpack it. Cheap plastic; not anywhere near the quality of my last 2 steam mops. I will use it until it breaks or stops working which I am guessing will be much sooner than my previous two.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, March 2, 2026
Hi there,
Thank you for taking the time to share your feedback on the Shark SteamSpot. We’re truly sorry to hear that the product didn’t meet your expectations, especially compared to the steam mops you’ve owned in the past. We understand how disappointing this feels, particularly when the materials and build quality aren’t what you were hoping for. We appreciate you letting us know about your experience, and we’ll be sure to share your feedback with our team.
Kind regards
Shark Clean
Thank you for taking the time to share your feedback on the Shark SteamSpot. We’re truly sorry to hear that the product didn’t meet your expectations, especially compared to the steam mops you’ve owned in the past. We understand how disappointing this feels, particularly when the materials and build quality aren’t what you were hoping for. We appreciate you letting us know about your experience, and we’ll be sure to share your feedback with our team.
Kind regards
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
4
Almost perfect
on February 1, 2026
Posted by: JMO87
from McDonough GA
Gender:Male
Bought this as an upgrade to the old Shark steamer. I love the new feature of the water reservoir because it makes it much easier to fill. I love the change to the velcro pad because the old pads got to where they would not velcro shut after a few washings. The only drawback to this model is that the cord is not as long as the old model. Don't know why you would shorten the cord. Aside from the shorter cord we love it.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
4
Shark SteamSpot Steam Mop with Steam Blaster 👌
on January 14, 2026
Posted by: Leone
from New york
Gender:Female
Love it I originally bought a different one but didn’t like how it worked so I gave it to my daughter she loves it I’m kind of old fashion. While I was looking for something Padless I realized they’re more my style. I love the older model “ Shark Steam Pocket ” but they were out of them at the time of purchase. So the Shark SteamSpot Steam Mop with Steam Blaster was. My second option. I must say it works pretty good.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great Cleaning
on January 14, 2026
Posted by: KeithA
from NC
Gender:Male
Utilized on three surfaces with the 3 different settings. Sealed hardwood floors, bathroom tile and linoleum. Worked great and removed a lot of dirt. Floors are vacuum and mopped routinely but the steam mop allowed for better cleaning.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com