Customer reviews from sharkninja.com
Shark - SteamSpot Steam Mop with Steam Blaster - White & Poly Copper
Average customer rating
4.6
(77 Reviews)
Rating breakdown 77 reviews
5 Stars
59
4 Stars
10
3 Stars
4
2 Stars
3
1 Star
1
86%of customers recommend this product.
(
18 out of
21)
Customer Reviews for Shark - SteamSpot Steam Mop with Steam Blaster - White & Poly Copper
Customer Rating
2
Cheaply made, poor quality
on February 28, 2026
Posted by: LynR
from OK
Gender:Female
Received this new model about a week ago. I was very disappointed as soon as I began to unpack it. Cheap plastic; not anywhere near the quality of my last 2 steam mops. I will use it until it breaks or stops working which I am guessing will be much sooner than my previous two.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, March 2, 2026
Hi there,
Thank you for taking the time to share your feedback on the Shark SteamSpot. We’re truly sorry to hear that the product didn’t meet your expectations, especially compared to the steam mops you’ve owned in the past. We understand how disappointing this feels, particularly when the materials and build quality aren’t what you were hoping for. We appreciate you letting us know about your experience, and we’ll be sure to share your feedback with our team.
Kind regards
Shark Clean
Thank you for taking the time to share your feedback on the Shark SteamSpot. We’re truly sorry to hear that the product didn’t meet your expectations, especially compared to the steam mops you’ve owned in the past. We understand how disappointing this feels, particularly when the materials and build quality aren’t what you were hoping for. We appreciate you letting us know about your experience, and we’ll be sure to share your feedback with our team.
Kind regards
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
4
Almost perfect
on February 1, 2026
Posted by: JMO87
from McDonough GA
Gender:Male
Bought this as an upgrade to the old Shark steamer. I love the new feature of the water reservoir because it makes it much easier to fill. I love the change to the velcro pad because the old pads got to where they would not velcro shut after a few washings. The only drawback to this model is that the cord is not as long as the old model. Don't know why you would shorten the cord. Aside from the shorter cord we love it.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
4
Shark SteamSpot Steam Mop with Steam Blaster 👌
on January 14, 2026
Posted by: Leone
from New york
Gender:Female
Love it I originally bought a different one but didn’t like how it worked so I gave it to my daughter she loves it I’m kind of old fashion. While I was looking for something Padless I realized they’re more my style. I love the older model “ Shark Steam Pocket ” but they were out of them at the time of purchase. So the Shark SteamSpot Steam Mop with Steam Blaster was. My second option. I must say it works pretty good.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great Cleaning
on January 14, 2026
Posted by: KeithA
from NC
Gender:Male
Utilized on three surfaces with the 3 different settings. Sealed hardwood floors, bathroom tile and linoleum. Worked great and removed a lot of dirt. Floors are vacuum and mopped routinely but the steam mop allowed for better cleaning.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Modern and lightweight!
on November 17, 2025
Posted by: Marisha5
Gender:Female
With 4 kids and 2 wild cats who love to leave me presents this Shark SteamSpot steam mop has been a miracle for my house. With baby crawling and walking everywhere, this was super easy to get started and use right away. I love how lightweight overall the steam mop is. XL removable water tank that fills 16.9 fl oz of water (or 500ml). I love that its chemical free and just use water! Comes with 2 washable pads that doesn't get ruined after several washes. Very simple to stick them on and steam away the dirty floor. I've tried this on varies of floors, from tiles to hardwood to laminate. Works excellent on all! Too bad it doesn't steam the carpets hah. This steam mop has 3 modes for steaming, I tend to use maximum level and it does a fantastic job. I love how it lasts to cover my entire kitchen, living room and laundry room plus halls before I need to add more water! That's a lot, with the fact I have a spacious home with lots of space. If you press the handle, it releases more steam for extra spot on cleaning! I can't believe I didn't have this steam mop sooner! All those vacuums I've ever owned didn't do it's justice comparing to this product. Love steaming as it kills those germs. One way I'd improve this product is having the cord being a retractable cord for easier to manage cord. The cord itself is long and there are hooks to wrap it around when cleaning or putting it away but I think a retractable cord would be a better design.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Very nice
on November 3, 2025
Posted by: Irmy
Gender:Female
It does such a nice cleaning of my floors . Glad I bought it.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
THE STEAMER HAS A STEAM BLASTER THATS EXCELLENT
on October 9, 2025
Posted by: PETE 80
Gender:Male
THE FLOOR STEAMER DOES THE JOB, AND VERY HAPPY WITH MY SHARK
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
Disappointed — Broke After Only Three Years with L
on October 8, 2025
Posted by: Jocelyn
I’m really disappointed with this Shark steam mop. I’ve had it S3973 for only about three years, and I use it very lightly — maybe once or twice a month. Despite that, it suddenly stopped working properly. The steam now leaks from the top where the water tank connects to the mop body, and almost no steam comes out from the mop head.
I expected a Shark product to last much longer, especially with such minimal use. It’s frustrating to see it fail so soon. Definitely not worth the price for the quality and durability.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, October 9, 2025
Hi Jocelyn,
Thank you for taking the time to share your experience. We're truly disappointed to hear that your steam mop has stopped working properly, especially with such light use. We understand how frustrating it is when a product doesn’t live up to expectations—especially one you’ve trusted to last.
The issue you described with steam leaking from the top and minimal output at the mop head may indicate a seal or internal component issue, and we’d love the opportunity to help troubleshoot with you.
Please reach out to our Customer Care team at 1-855-427-5127. We’re here to help and want to make this right.
Sincerely,
Shark Clean US
Thank you for taking the time to share your experience. We're truly disappointed to hear that your steam mop has stopped working properly, especially with such light use. We understand how frustrating it is when a product doesn’t live up to expectations—especially one you’ve trusted to last.
The issue you described with steam leaking from the top and minimal output at the mop head may indicate a seal or internal component issue, and we’d love the opportunity to help troubleshoot with you.
Please reach out to our Customer Care team at 1-855-427-5127. We’re here to help and want to make this right.
Sincerely,
Shark Clean US
Written by a customer while visiting sharkninja.com