Customer reviews from sharkninja.com
Shark - Steam Mop - White
Average customer rating
3.8
(182 Reviews)
Rating breakdown 182 reviews
5 Stars
97
4 Stars
25
3 Stars
16
2 Stars
10
1 Star
34
69%of customers recommend this product.
(
91 out of
131)
Customer Reviews for Shark - Steam Mop - White
Posted by: Tbc4
Gender:Female
Verified Purchase:Yes
My old Shark steam mop quit after almost 10 years. I absolutely love my new one. Works as good as my old but I have found that I refill the reservoir less often. So happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Posted by: Sport66
from Sport
Gender:Female
Verified Purchase:Yes
Light weight thorough cleaning. I will use it often.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
on June 6, 2022
Posted by: Margaret
from Keene NH
Gender:Female
I bought a few months ago and it stopped working recently. I have an older model that someone gave me and it works perfect. What do I do now? I gave my older model away.
No, I would not recommend this to a friend.
Response from sharkninja.comBy Beth Aveyard, Customer Service, June 7, 2022
Hi Margaret,
Thank you for taking the time to leave us your feedback.
I am so sorry to hear about your experience with your Shark, please know that I will be sure to pass your feedback on to the relevant teams.
Please see the following link which takes you to our troubleshooting: https://support.sharkclean.com/hc/en-us/categories/4402873069074-Troubleshooting
This will provide some guidance on the best ways to resolve any issues you’re experiencing, as well as point you towards contacting our customer service team if we need to provide you with any further support.
Kind regards,
Shark Clean
Thank you for taking the time to leave us your feedback.
I am so sorry to hear about your experience with your Shark, please know that I will be sure to pass your feedback on to the relevant teams.
Please see the following link which takes you to our troubleshooting: https://support.sharkclean.com/hc/en-us/categories/4402873069074-Troubleshooting
This will provide some guidance on the best ways to resolve any issues you’re experiencing, as well as point you towards contacting our customer service team if we need to provide you with any further support.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Posted by: Nan31
from Chicora, Pa
Gender:Female
Verified Purchase:Yes
This is the best buy That I ever bought for the price
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Posted by: Joailes
from Valparaiso, In
Gender:Female
Verified Purchase:Yes
Although your stream mops don’t last that long, I’ve bought at least 3. Works great, just doesn’t last very long.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Posted by: Jimslin
from Syracuse, New York
Gender:Female
Verified Purchase:Yes
I am a bit particular about my cleaning tools. I have a Shark Rocket, Shark Handheld Vac, Shark Vacmop, the Shark Ion Robotic Vacuum and now the Steam Mop. I guess you could say I am a Shark snob!! The newest piece of my "arsenal," the Steam Mop, is a great way to deep cleam and sanitize my hard floors. Lots of peace of mind, especially now.
Thank you, Shark!!
Thank you, Shark!!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
2
on May 11, 2022
Posted by: char
The cord is a nightmare, the cord is a nuisance, terrible design.
No, I would not recommend this to a friend.
Response from sharkninja.comBy Beth Aveyard, Customer Service, May 13, 2022
Hi Char,
Thank you for your review, your feedback is really appreciated.
I am sorry to hear you're not completely satisfied with this product, please know that your comments will be taken on board, and these will be fed back to the relevant parties here at Shark.
If you would like any assistance from our customer service team, please don't hesitate to get in touch and they will be happy to look into any queries you have.
Kind regards,
Shark Clean
Thank you for your review, your feedback is really appreciated.
I am sorry to hear you're not completely satisfied with this product, please know that your comments will be taken on board, and these will be fed back to the relevant parties here at Shark.
If you would like any assistance from our customer service team, please don't hesitate to get in touch and they will be happy to look into any queries you have.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Posted by: GGGG
Gender:Female
Verified Purchase:Yes
This steam mop cleans my floors beautifully without any chemicals. Works better at cleaning than my regular mop with soft and water.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com