Customer reviews from sharkninja.com
Shark - Steam Mop - White
Average customer rating
3.8
(175 Reviews)
Rating breakdown 175 reviews
5 Stars
93
4 Stars
25
3 Stars
15
2 Stars
9
1 Star
33
70%of customers recommend this product.
(
90 out of
128)
Customer Reviews for Shark - Steam Mop - White
Customer Rating
1
Most worthless frustrating thing I have ever purch
on January 2, 2021
Posted by: Tcole
from Acworth Georgia
first of all, I have never written a review before. This time I cannot resist because I have never had such a frustrating experience as I have had with this steamer mop. when I brought it home I started to use it and when I plugged it in it started steaming that is the only time this thing whatever steam. It was brand new out-of-the-box so I would think if I bought something new I would not purchase something that does not work. The handle states if you push down it will release the steam well obviously as you mop you have to push down on the handle and there is no steam also can you get one measly pad with it instead of creating this thing to use disposable pads. The only reason I purchase this item is because swiffer is no longer making their steam boost which was an amazing product. I have thrown my steam mop away made by shark and I will never purchase another shark item again. I tried to take it back to the store I purchased it and they told me that I had to send it back to shark in order for them to fix it Well that would be OK except I had to pay the shipping to send it back and have it returned to me which would've cost me more than what the stupid little thing cost me in the first place. Do not buy this item it is worthless it does not steam and want to use the pad one time it gets stained and even if you bleach it it does not get clean so I'm not sure if my floors are getting cleaned or not. I wish there was a way to write this product lower than one star.
No, I would not recommend this to a friend.
Written by a customer while visiting sharkninja.com
Customer Rating
4
Great looking floors now!
on June 20, 2020
Posted by: Cleanfreak
from California
Gender:Female
I got this as a bonus when I bought my Shark Apex Vacuum. The steamer is easy to use and does a fabulous job. I only have 2 issues with it. First it has no way of standing on its own and falls over. How hard could it be to put a piece of rubber on the outside of the handle so it will stay in place when you lean it against something so you can move something or pick up something ect.? When it comes crashing down the noise scares me plus I don't want to break it. Secondly, getting the pad steamed up takes so long it is maddening. So here is a tip, just wet the pad with hot water (not too much, you don't want it dripping wet) and you are good to go. It is lightweight, manuevers easily, easy to fill, the water container clicks in easily, and the mops stick on great. I am getting another one for my daughter.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Posted by: Toothsayer
from Abington, PA
Gender:Male
Verified Purchase:Yes
Couldn't believe the gunk it picked up from a supposedly clean floor. Had been using Swiffer Wetmop- never again!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
3
Not that great
on September 10, 2020
Posted by: Frazierthrs
from Arizona
Gender:Female
You have to pump the handle back and forth to get steam which is not much even when you are wearing your arms out trying to get it. I'm not happy at all with this item
Written by a customer while visiting sharkninja.com
Posted by: Mamaseel
from Rochester MN
Gender:Female
Verified Purchase:Yes
I don’t know how I managed without it...seriously the best! We have in floor heat and concrete floors and works like a charm! No residue, no film look. I think I’ve said goodbye to my mop!!! Just really hoping the product last!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
3
It’s good for the price
on May 30, 2020
Posted by: Chelsea
from St. Petersburg, FL
I’ve heard mine for close to a year, worked great loved the product, went to use it and it just stopped working. Light comes out, but no steam comes out, no water at all comes out. Sad it’s no longer working. Next time I’ll just spend more to get something that last longer.
No, I would not recommend this to a friend.
Written by a customer while visiting sharkninja.com
Customer Rating
1
Second one failed just like first
on May 12, 2020
Posted by: Peabody
from Tampa Florida
Gender:Female
Replaced one that just stopped working. Second one did the same thing. Worked for one sweep and then quit. Love it when it works. Cleans grout n the tile floors very well.
Written by a customer while visiting sharkninja.com
Customer Rating
1
Didn't work right out the box
on September 21, 2020
Posted by: Mendy
from Statesville, NC
Gender:Female
I bought this and right out of the box it never worked, didn't produce steam or get hot enough bro create steam. Very disappointed and I've been wanting one for a long time.
No, I would not recommend this to a friend.
Written by a customer while visiting sharkninja.com