Customer reviews from sharkninja.com
Shark - Steam Mop - White
Average customer rating
3.8
(182 Reviews)
Rating breakdown 182 reviews
5 Stars
97
4 Stars
25
3 Stars
16
2 Stars
10
1 Star
34
69%of customers recommend this product.
(
91 out of
131)
Customer Reviews for Shark - Steam Mop - White
Customer Rating
5
Great basic steam mop
on December 30, 2023
Posted by: Gerberbaby72
from Ohio
Gender:Female
This Shark Steam mop is a basic steam mop. It's easy to use. Pull of the reservoir and fill with clean water, plug in, pump the handle a few times and it's ready to go. Every time you push the mop forward it will release steam and when pulled back it won't. It really does a good job for a basic steam mop leaving my tile and hardwood floors streak free. I like the wider pad surface coverage. If a spot or stain does not come up with the first pass I just hold the mop on it for a second or two and it lifts it right up. I use this almost every day. I have 2 dogs and my hard wood floors get muddy every time they go outside.
The one complaint I have is the same as with my other Shark Steam mop, the cord is too short. I have to unplug and more to different outlets in my house to get the job done.
The one complaint I have is the same as with my other Shark Steam mop, the cord is too short. I have to unplug and more to different outlets in my house to get the job done.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
Pumping action sucks!
on December 14, 2023
Posted by: Shedauph
from Lawrence KS
Gender:Female
Have to pump the handle all the time to get steam to come out!!
No, I would not recommend this to a friend.
Written by a customer while visiting sharkninja.com
Customer Rating
2
not the best
on December 14, 2023
Posted by: dirty puppy
from Dyer, In.
Gender:Male
does not come close to working as well as my old original shark steam mop. Seems very cheaply made.
Written by a customer while visiting sharkninja.com
Customer Rating
3
Standard steam mop. Prefer older version
on December 13, 2023
Posted by: Frock66
from Ohio
Gender:Female
This was a free product with my black Friday purchase. I have an old Shark Steam Mop which I have been using, so when this was a free option I was excited for an upgrade. This is a standard steam mop, nothing special to be honest. The cord is still too short for my liking. My old steam mop came with a plastic tray to place the head of the steam mop on when warming up or cooling down so it doesn’t rest on your floor and potentially ruin your floors. This new steam mop didn’t come with one, so I am forced to use my old plastic tray. The pumping of the handle is different as the older version didn’t have this, I honestly don’t care for that part. My old Shark has buttons to press when you want different steam settings which I prefer. I wish those settings would be on this newer, upgraded steam mop.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
Buy a different brand
on August 20, 2023
Posted by: Talk
Less than 6 months and it’s broken , tried to clean nozel and still won’t work. Waste of money!
Written by a customer while visiting sharkninja.com
Posted by: Breezy
from Melbourne, FL
Gender:Female
Verified Purchase:Yes
While I do like this mop and it does steam the house, I would rather a constant steam and not one that I have to repeatedly encourage by pushing down on the handle.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Posted by: Littlejo
from Virginia
Gender:Female
Verified Purchase:Yes
It is so easy to use and leaves my tile floors so clean.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Posted by: Lem45
from Pittsburgh
Gender:Female
Verified Purchase:Yes
Have only used it twice. The head (steam end) is too wobbly. Moves around too much as I was pushing it and too long of an arm to get the steam to flow. I liked the original one I had, it was a shark too.
No, I would not recommend this to a friend.
Response from sharkninja.comBy Beth Aveyard, Customer Service, June 20, 2022
Thank you for taking the time to leave your feedback and review regarding your Shark Steam Mop. I am sorry to hear you are not entirely happy with your purchase, please know I will be sure to pass your comments on to the relevant teams here at Shark.
If you require any customer service support with this, please don't hesitate to get in touch and our team will be more than happy to help you further.
https://support.sharkclean.com/hc/en-us/articles/4403101981714-Contact-Us
Kind regards,
Shark Clean
If you require any customer service support with this, please don't hesitate to get in touch and our team will be more than happy to help you further.
https://support.sharkclean.com/hc/en-us/articles/4403101981714-Contact-Us
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com