Customer reviews from sharkninja.com
Shark - Steam Mop - White
Average customer rating
3.8 out of 5
3.8
(182 Reviews)
Open Ratings Snapshot
Rating breakdown 182 reviews
5 Stars
97
4 Stars
25
3 Stars
16
2 Stars
10
1 Star
34
69%of customers recommend this product. 
(
91 out of 131
)
Best Buy Privacy Policy
Customer Reviews for Shark - Steam Mop - White
Customer Rating
5 out of 5
5
Steam Mop
on July 25, 2024
Posted by: Lady K
I bought the mop because my daughter recommended it. I like how the floor felt clean under my feet. I am blind, so this is a plus to me. Easy to use. Love all Shark products.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5 out of 5
5
Steamer works well
on July 24, 2024
Posted by: Niecy
Steamer has worked well on my engineered hardwood floors
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5 out of 5
5
Great steam mop
on July 22, 2024
Posted by: Chuck53
from Baltimore, Maryland
Gender:Male
I bought the Shark steam mop three weeks ago and I am very satisfied with the mop. It works great on my hardwood  and tile floors.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5 out of 5
5
Great little steam mop!
on July 10, 2024
Posted by: Kathie
from North Carolina
Gender:Female
This unit came as a “bonus” when we bought the Shark CarpetXPRT. Had never thought about these floor steam mops before
Where have we been? This little unit that uses only water (we use purified) is terrific on tile floors, and sealed hard wood.
We love it! Thank you, Shark, for the bonus!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1 out of 5
1
Horrible
on July 7, 2024
Posted by: Barb
Worst design ever.  Shark keeps getting worse.  You have to keep pushing in the rod to even get any steam which killed my back.  It’s going back today.
Response from sharkninja.comBy SharkNinja, July 9, 2024
Hello,
Thank you for taking the time to leave a review.
We're sorry to hear that you weren't happy with your steam mop. We will absolutely share your feedback with the relevant teams for consideration on future products. We hope you’ll give our products another try in the future.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
5 out of 5
5
Shark steam mop
on June 29, 2024
Posted by: Nitaracer
from Oklahoma
Gender:Female
Loving my new shark steam mop. It cleans so well I wish I needed to mop everyday.
Written by a customer while visiting sharkninja.com
Customer Rating
5 out of 5
5
The wonderful steam mop.
on June 8, 2024
Posted by: gift
from Commack NY
Gender:Female
The steam Mop is excellent. I had the older model. but this works so much better. Gets the floor spotless
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1 out of 5
1
on May 29, 2024
Posted by: Adben
from MS
Gender:Female
I think this is the worst steam mop I have ever owned. I had high hopes for it as I am a shark fan in general. I don’t know what I should’ve expected at this price point, however, I felt like it should be better than it is. It takes me DOUBLE the time to mop because the steam is not consistent. I have 2 young children so this is absolutely frustrating. I had thrown away my O’cedar before I bought this one because I had high hopes for it. Wouldn’t purchase again, nor recommend.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, May 30, 2024
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Shark® Steam Mop. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
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