This unit came as a “bonus” when we bought the Shark CarpetXPRT. Had never thought about these floor steam mops before Where have we been? This little unit that uses only water (we use purified) is terrific on tile floors, and sealed hard wood.
Worst design ever. Shark keeps getting worse. You have to keep pushing in the rod to even get any steam which killed my back. It’s going back today.
Response from sharkninja.comBy SharkNinja, July 9, 2024
Hello, Thank you for taking the time to leave a review. We're sorry to hear that you weren't happy with your steam mop. We will absolutely share your feedback with the relevant teams for consideration on future products. We hope you’ll give our products another try in the future. Kind regards, Shark Clean
I think this is the worst steam mop I have ever owned. I had high hopes for it as I am a shark fan in general. I don’t know what I should’ve expected at this price point, however, I felt like it should be better than it is. It takes me DOUBLE the time to mop because the steam is not consistent. I have 2 young children so this is absolutely frustrating. I had thrown away my O’cedar before I bought this one because I had high hopes for it. Wouldn’t purchase again, nor recommend.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, May 30, 2024
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you aren't happy with your Shark® Steam Mop. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127. Kind regards, Shark Clean