Customer reviews from sharkninja.com
Shark - Steam Mop - White
Average customer rating
3.8
(182 Reviews)
Rating breakdown 182 reviews
5 Stars
97
4 Stars
25
3 Stars
16
2 Stars
10
1 Star
34
69%of customers recommend this product.
(
91 out of
131)
Customer Reviews for Shark - Steam Mop - White
Customer Rating
1
Not Shark's Usual Quality
on January 5, 2025
Posted by: Jack
I usually love Shark products, but this mop is very low quality. The mop stopped producing steam after the fourth use despite using only distilled water.The one I bought for my son stopped working after the fifth use.
Response from sharkninja.comBy SharkNinja, February 18, 2025
Hello Jack,
Thank you for taking the time to leave a review.
We're so sorry to hear that your Steam Mop isn't producing steam. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into
this for you.
Thank you for taking the time to leave a review.
We're so sorry to hear that your Steam Mop isn't producing steam. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into
this for you.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Super Steam Clean - Very pleased!
on December 24, 2024
Posted by: sbrlars
from Iron River, WI
Gender:Male
Good day to all. This is an excellent product for cleaning up ceramic tiles and wood floors. We have both in our house, and it does an amazing cleaning job. Once you're done cleaning your floors, it is incredibly easy to remove the cleaning pad from the device and replace it with a clean one. We bought an extra one so that we could swap them out once we got done cleaning our floors. We do have one dog, and we have a shark vacuum cleaner that cleans up dog hair exceptionally, but the steam mop is what adds the finishing touches to the cleaning job. It really does an amazing job. I highly recommend it. I only wish that the electrical cord was longer.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Simple, inexpensive, no fancy cleaners required
on November 7, 2024
Posted by: LQLQ
I love this wee steam mop. It’s inexpensive, easy to use and can be used with just water or a touch of cleaner if need be. The cord is plenty long for my needs, and I appreciate that I don’t have to buy the manufacturer’s specific cleaner refills. Love this!!
Written by a customer while visiting sharkninja.com
Customer Rating
2
Disappointed
on October 19, 2024
Posted by: Josie
I have that steam mop an have been unable to fine disposable mop for this steam mop. I don't want to wash the mop pad. Hopefully Shark can help me with this problem.
Response from sharkninja.comBy SharkNinja, November 1, 2024
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your pads. We don't offer dispoable pads for this unit. We will absolutely share your feedback with the relevant teams for consideration on future products.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your pads. We don't offer dispoable pads for this unit. We will absolutely share your feedback with the relevant teams for consideration on future products.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
4
Great features
on October 17, 2024
Posted by: Lori3
from Eastaboga Alabama
Gender:Female
Works great easy to use and care for . Makes keeping my hard surface floors clean much easier.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Lots of Steam!
on October 14, 2024
Posted by: just happy
from Tn.
Gender:Female
I received this unit as a bonus with another purchase about 2 years ago. I love it. I have two other Shark steam mops that are heavier. I didn't expect it to perform as well as the others. I fell in love with it. It is light and easy to use. As long as you're moving it back and forth it produces plenty of steam and the floor dries quickly. I also like that it stands up without having to lean it against something. I would buy this one again if mine should quit working.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great suction!!
on October 2, 2024
Posted by: Ed72
from Estacada, Oregon
Gender:Female
We received our vacuum about 2-3 weeks ago and just LOVE it!!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
on July 31, 2024
Posted by: lenn
it good looking annd it work great in my kitchen and bathroom, i give it a 5 star
Written by a customer while visiting sharkninja.com