I bought this a few weeks ago and so far, so good. I am happy with the purchase. I wish that it had an option to fill with different fluids, for example, bleach.
My floors are cleaner than they have ever been. It works just as described. I use only one cleaning pad as opposed to 5 or 6 Swifter cloths. Cleaning my tile floors take half the time with the Shark. I love it!!!
I got this as a bonus when I bought my Shark Apex Vacuum. The steamer is easy to use and does a fabulous job. I only have 2 issues with it. First it has no way of standing on its own and falls over. How hard could it be to put a piece of rubber on the outside of the handle so it will stay in place when you lean it against something so you can move something or pick up something ect.? When it comes crashing down the noise scares me plus I don't want to break it. Secondly, getting the pad steamed up takes so long it is maddening. So here is a tip, just wet the pad with hot water (not too much, you don't want it dripping wet) and you are good to go. It is lightweight, manuevers easily, easy to fill, the water container clicks in easily, and the mops stick on great. I am getting another one for my daughter.
I got this mop as a gift and was super excited to use it. The third time using the mop it broke. I heard a large pop sound and water started coming out of every area but the bottom steam area. I didn't use anything but water in the reservoir and did not fill it past the max line.