Customer reviews from sharkninja.com
Shark - Steam Mop - White
Average customer rating
3.8
(175 Reviews)
Rating breakdown 175 reviews
5 Stars
93
4 Stars
25
3 Stars
15
2 Stars
9
1 Star
33
70%of customers recommend this product.
(
90 out of
128)
Customer Reviews for Shark - Steam Mop - White
Customer Rating
2
Disappointed
on October 19, 2024
Posted by: Josie
I have that steam mop an have been unable to fine disposable mop for this steam mop. I don't want to wash the mop pad. Hopefully Shark can help me with this problem.
Response from sharkninja.comBy SharkNinja, November 1, 2024
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your pads. We don't offer dispoable pads for this unit. We will absolutely share your feedback with the relevant teams for consideration on future products.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your pads. We don't offer dispoable pads for this unit. We will absolutely share your feedback with the relevant teams for consideration on future products.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
1
Not a good product
on April 29, 2021
Posted by: Kim D
I’ve had two of these. The first one worked only one time. I was given a new one since the first one was under warranty. I had the second mop for about a year and a half, fell once and it’s not working. I guess I got what I paid for.
No, I would not recommend this to a friend.
Written by a customer while visiting sharkninja.com
Customer Rating
2
on May 11, 2022
Posted by: char
The cord is a nightmare, the cord is a nuisance, terrible design.
No, I would not recommend this to a friend.
Response from sharkninja.comBy Beth Aveyard, Customer Service, May 13, 2022
Hi Char,
Thank you for your review, your feedback is really appreciated.
I am sorry to hear you're not completely satisfied with this product, please know that your comments will be taken on board, and these will be fed back to the relevant parties here at Shark.
If you would like any assistance from our customer service team, please don't hesitate to get in touch and they will be happy to look into any queries you have.
Kind regards,
Shark Clean
Thank you for your review, your feedback is really appreciated.
I am sorry to hear you're not completely satisfied with this product, please know that your comments will be taken on board, and these will be fed back to the relevant parties here at Shark.
If you would like any assistance from our customer service team, please don't hesitate to get in touch and they will be happy to look into any queries you have.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Posted by: Robbie Jo
from Foley AL
Gender:Female
Verified Purchase:Yes
I bought this a few weeks ago and absolutely love it. It is so easy to keep the floors clean.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Posted by: Mrz.M
from Sacramento Ca
Gender:Female
Verified Purchase:Yes
I bought this a month ago and it is easy clean up no more dirty water and no more scrubbing the shark steam mop does it all!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Posted by: hj78
from forth worth
Gender:Female
Verified Purchase:Yes
product cleans the floor good with steam. ,less time
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Posted by: Fleann
from Philadelphia, PA
Gender:Female
Verified Purchase:Yes
I am happy with my purchase,and the price was excellent.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
3
Great cleaning!
on May 27, 2020
Posted by: Robbielola179
from Tupelo, Ms
Gender:Female
I loved my Shark Steam Mop. It cleaned so well. I just plugged it in, it popped and flame burned a small hole in the cord.
No, I would not recommend this to a friend.
Written by a customer while visiting sharkninja.com