Customer reviews from sharkninja.com
Shark - PowerPro Pet Cordless Stick Vacuum - Blue/White
Average customer rating
4.1
(108 Reviews)
Rating breakdown 108 reviews
5 Stars
67
4 Stars
14
3 Stars
12
2 Stars
5
1 Star
10
58%of customers recommend this product.
(
21 out of
36)
Customer Reviews for Shark - PowerPro Pet Cordless Stick Vacuum - Blue/White
Customer Rating
1
Do not buy this.
on October 19, 2025
Posted by: Rachel16
from Charlottesville, VA
Gender:Female
I cannot stress enough how much I hate this vacuum. We bought it after our two year old sucked up water with our Dyson, we should have just saved the money and bought the other Dyson to begin with. The battery life is horrendous and it takes forever to charge. We’re talking 5-10 minutes of use before it’s dead and a few hours at least of charging. The debris lodges itself right inside the opening of the chamber, you have to use your hands to empty it. On the bottom of the handheld part, if you use your other hand under the machine for additional support, both sides have a very easily triggered release which empties the dirt compartment. I have accidentally emptied the dirt back onto my floor countless times. You’re also bound to leave a trail of dirt behind you when you’re done vacuuming because things will fall back out from the opening. Don’t even bother on rugs. After hearing me complain too many times, my husband went out and surprised me with another Dyson. I almost cried I was so happy.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, October 27, 2025
Hi Rachel,
Thank you for taking the time to share your experience. We’re truly sorry to hear that the PowerPro Pet Cordless Stick Vacuum didn’t meet your expectations. We understand how frustrating it is when a product doesn’t perform as promised,especially when it impacts your daily routine.
Battery life, debris disposal, and usability are all critical features, and we regret that these aspects caused such inconvenience. Your feedback is incredibly important, and we’ve shared it with our product team to help improve future designs and functionality. Please reach out to our Customer Service team at 1-855-427-5127 so we can assist you directly. Thank you again for your honest review and for giving us a try.
Warm regards,
Shark Clean US
Thank you for taking the time to share your experience. We’re truly sorry to hear that the PowerPro Pet Cordless Stick Vacuum didn’t meet your expectations. We understand how frustrating it is when a product doesn’t perform as promised,especially when it impacts your daily routine.
Battery life, debris disposal, and usability are all critical features, and we regret that these aspects caused such inconvenience. Your feedback is incredibly important, and we’ve shared it with our product team to help improve future designs and functionality. Please reach out to our Customer Service team at 1-855-427-5127 so we can assist you directly. Thank you again for your honest review and for giving us a try.
Warm regards,
Shark Clean US
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great suction and nice battery life
on October 11, 2025
Posted by: tinah254_1949
[This review was collected as part of a promotion.] I previously bought competitor brand. This one is way better. Tackles my dog's fur great. Battery life is great. Not overly loud. Great suction
Written by a customer while visiting sharkninja.com
Customer Rating
1
Had to return...no suction
on October 9, 2025
Posted by: Libby1
Wanted a cordless vac as I have 2 corded Sharks, the liftaway and a stick. Sadly there was absoutley no suction. Checked for a blockage, none. Therefore returned vacumn.
Response from sharkninja.comBy SharkNinja, October 10, 2025
Hi there,
Thank you for sharing your experience with the PowerPro Pet Cordless. We're glad to hear you're a loyal Shark user and appreciate your trust in our products. We're truly sorry to hear that this model didn’t meet your expectations in terms of suction power.
It sounds like you did everything right by checking for blockages, and we understand how disappointing it must have been to return the vacuum. Your feedback is incredibly important to us, and we’ll be sure to pass it along to our product team as we continue to improve our cordless technology.
If you're still looking for a cordless option, we’d love to help you find one that better suits your needs. Please feel free to reach out anytime!
Warm regards,
Shark Clean US
Thank you for sharing your experience with the PowerPro Pet Cordless. We're glad to hear you're a loyal Shark user and appreciate your trust in our products. We're truly sorry to hear that this model didn’t meet your expectations in terms of suction power.
It sounds like you did everything right by checking for blockages, and we understand how disappointing it must have been to return the vacuum. Your feedback is incredibly important to us, and we’ll be sure to pass it along to our product team as we continue to improve our cordless technology.
If you're still looking for a cordless option, we’d love to help you find one that better suits your needs. Please feel free to reach out anytime!
Warm regards,
Shark Clean US
Written by a customer while visiting sharkninja.com
Customer Rating
5
Powerful, quiet, and versatile vacuum
on October 8, 2025
Posted by: sherrymaa32_6694
[This review was collected as part of a promotion.] Stylish and powerful cordless vacuum. This mighty vacuum makes cleaning a breeze changing from floor to carpet is a breeze. It's low volume noise is almost zen like and the battery last longer than others I have had. The dust collector is also larger than others I have had and easy to empty. Storage is genius for small spaces and the attachments and shortened wand for hand held cleaning is wonderful. Love the blue glow light to see what you are vacuuming.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Love it!!
on September 30, 2025
Posted by: solovelyxo_4827
[This review was collected as part of a promotion.] I'm loving this Shark vacuum. This vacuum is easy to set up, it comes with a charging cable and the vacuum can be easily placed against the wall for easy charging. It's not heavy so it's easier to move around the house and it comes with a clear compartment that allows you to see the garbage that has been collected. The vacuum itself is easy to use and has a powerful suction for cleaning. I use this vacuum daily to clean around the house and find it useful since I have a pet so keeping the house clean is always needed.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Shark powerpro cordless
on September 28, 2025
Posted by: correnam_7894
[This review was collected as part of a promotion.] Shark PowerProm Cordless Stick Vacuum Review:
A Lightweight Champion
As someone who values a clean home without the hassle of lugging around heavy equipment, I recently invested in the Shark PowerPro TM Cordless Stick Vacuum. This vacuum promises powerful suction in a lightweight, cordless design, and I was eager to see if it lived up to the hype.
Right out of the box, the Shark PowerPro TM impressed me with its sleek design and ease of assembly. The cordless feature is a game-changer, allowing me to move freely from room to room without getting tangled in cords. The vacuum is remarkably lightweight, making it easy to maneuver around furniture and carry around. The suction power is impressive for a cordless vacuum.
It effectively picks up dirt, dust, and pet hair from both hard floors and carpets. The LED headlights are a thoughtful addition, illuminating dark corners and revealing hidden debris.
Overall, the Shark PowerPro™ Cordless Stick Vacuum is a winner. Its lightweight design, powerful suction, and convenient cordless operation make it a joy to use. If you're looking for a versatile and efficient cleaning solution, the Shark PowerProM is definitely worth considering.
A Lightweight Champion
As someone who values a clean home without the hassle of lugging around heavy equipment, I recently invested in the Shark PowerPro TM Cordless Stick Vacuum. This vacuum promises powerful suction in a lightweight, cordless design, and I was eager to see if it lived up to the hype.
Right out of the box, the Shark PowerPro TM impressed me with its sleek design and ease of assembly. The cordless feature is a game-changer, allowing me to move freely from room to room without getting tangled in cords. The vacuum is remarkably lightweight, making it easy to maneuver around furniture and carry around. The suction power is impressive for a cordless vacuum.
It effectively picks up dirt, dust, and pet hair from both hard floors and carpets. The LED headlights are a thoughtful addition, illuminating dark corners and revealing hidden debris.
Overall, the Shark PowerPro™ Cordless Stick Vacuum is a winner. Its lightweight design, powerful suction, and convenient cordless operation make it a joy to use. If you're looking for a versatile and efficient cleaning solution, the Shark PowerProM is definitely worth considering.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Very versatile
on September 28, 2025
Posted by: Snippet
from Blanchard, OK
Gender:Female
I needed a vacuum that would transition from hard wood to area rugs, and do a great job picking up pet hair. My new Shark fits the bill!
Written by a customer while visiting sharkninja.com
Customer Rating
3
Missed expectations
on September 27, 2025
Posted by: Chrissy
Gender:Female
I'm normally a big fan of all things Shark Ninja - my 10 year old Navigator vac still sucks so hard - in the best way! But this stick vac didn't live up to the legacy. It was fine for light cleaning (like pure pet hair), but for heavier particles (like sand) it just moved them around on the hard floor then left them there in a pile. Sadly, this one was returned. But the return process was quick and painless!
Response from sharkninja.comBy SharkNinja, September 30, 2025
Hi Chrissy, Thank you so much for sharing your feedback. We truly appreciate your loyalty to Shark over the years. It’s amazing to hear your Navigator is still going strong after 10 years. We’re sorry to hear the stick vacuum didn’t meet your expectations, especially with heavier debris on hard floors. Your comments are incredibly helpful and will be shared with our product team to help improve future designs. We’re glad the return process was smooth and hassle-free. We hope this experience won’t deter you from choosing Shark again, and if you ever need help finding the right model for your cleaning needs, we’re always here to assist. If you’d like to speak with our team directly, feel free to call us at 1-855-427-5127. Hours of Operation: Monday–Friday 9am–9pm EST | Saturday 9am–6pm EST
Kind regards, Shake Home US
Kind regards, Shake Home US
Written by a customer while visiting sharkninja.com