Customer Reviews for Shark - PowerPro Pet Cordless Stick Vacuum - Blue/White
Customer Rating
3
on November 4, 2026
Posted by: Larry T
Gender:Male
Bought this last year . Thought I’d need to replace the roller brush and filters. But cannot find either anywhere for this model. Overall great vacuum but disappointing that replacement parts are hard to find
Response from sharkninja.comBy SharkNinja, November 6, 2026
Hey Larry,
Thank you for taking the time to leave a review.
We're sorry to learn of your difficulty finding replacement filters and brush rolls for your model. We understand how disappointing it can be when you're trying to maintain your vacuum and the parts you need aren't readily available. We're delighted to hear that you've been enjoying the performance of your Shark PowerPro and that it has served you well over the past year. At this time, the foam and felt filter kit is currently out of stock. You can sign up to be notified when it becomes available again via the link below. For assistance with ordering a replacement PowerFins brush roll, please reach out to our support team, and one of our agents will be happy to help place the order for you.
It is too early to tell how this vacuum cleaner will run. It seems to pick up dirt however, I wish it had more power other than applying the power boost.
Response from sharkninja.comBy SharkNinja, October 13, 2026
Hi there,
Thank you for taking the time to leave a review. We're sorry to hear that the vacuum doesn't stand upright and that the suction power hasn't fully met your expectations without using the boost mode. We're glad to hear it's picking up dirt effectively, and we we'll be sure to share your feedback with our product development team.
If there's anything we can assist you with, please use the link below to contact us. https://support.sharkninja.com/contact-us
I really like this vacuum because it has a light on it so it shows the pet fur I can move it from my hardwood floors to my carpet and it adjust to the power level to make it work on either without me even flipping a switch
I like the power of the vacuum, but I wish it could stand on its own, and I also wish it came with a charging base, or a wall mount plate, which it could hang from so I don’t have to take it apart whenever it is not in use. It is cumbersome to constantly remove the battery and motor from the base because the release button does not work well.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja US, October 5, 2026
Hi there,
Thank you for taking the time to leave a review.
We're pleased to hear that you're happy with the power of your Shark PowerPro Pet Cordless Stick Vacuum. However, we're sorry to learn that the storage experience and battery removal process have not met your expectations. We understand how frustrating it can be when storing the vacuum feels less convenient than you had hoped. The lightweight, removable battery design is intended to provide charging flexibility, but we appreciate that some customers may prefer a self-standing design or dedicated storage solution. We also appreciate your feedback regarding the battery release button and overall ease of use. Customer feedback like yours helps us better understand how our products perform in everyday use. If you are experiencing difficulty with the battery release mechanism or believe it may not be operating as intended, please reach out to our support team using the link below so we can assist further:
I am enjoying using this vacuum. The runtime allows me to do all that I want to achieve without having to recharge. The suction is great picking up pretty much everything. It is light and really easy to use.