Customer reviews from sharkninja.com
Shark - PowerPro Pet Cordless Stick Vacuum - Blue/White
Average customer rating
4.2
(72 Reviews)
Rating breakdown 72 reviews
5 Stars
49
4 Stars
8
3 Stars
5
2 Stars
3
1 Star
7
57%of customers recommend this product.
(
8 out of
14)
Customer Reviews for Shark - PowerPro Pet Cordless Stick Vacuum - Blue/White
Customer Rating
4
Nice upgrade
on September 15, 2025
Posted by: QuePasa the Cat
from Asheville, N.C.
Gender:Male
Review for IZ373H, PowerPro Pet Cordless Stick Vacuum
Excellent upgrade vacuum from prior mid-range cordless sticks. Not sure what the "Pet" part of the brand name distinguishes it from any other model. One complaint: the web description of the In The Box accessories says one of the attachments is a "Pet Multi Tool". What you get, and what is pictured, is an "Anti Allergen Brush". However, a tool called "Furfins Tool" is available to purchase separately, but given the name of this product, should be included.
Excellent upgrade vacuum from prior mid-range cordless sticks. Not sure what the "Pet" part of the brand name distinguishes it from any other model. One complaint: the web description of the In The Box accessories says one of the attachments is a "Pet Multi Tool". What you get, and what is pictured, is an "Anti Allergen Brush". However, a tool called "Furfins Tool" is available to purchase separately, but given the name of this product, should be included.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
Do not buy this.
on October 19, 2025
Posted by: Rachel16
from Charlottesville, VA
Gender:Female
I cannot stress enough how much I hate this vacuum. We bought it after our two year old sucked up water with our Dyson, we should have just saved the money and bought the other Dyson to begin with. The battery life is horrendous and it takes forever to charge. We’re talking 5-10 minutes of use before it’s dead and a few hours at least of charging. The debris lodges itself right inside the opening of the chamber, you have to use your hands to empty it. On the bottom of the handheld part, if you use your other hand under the machine for additional support, both sides have a very easily triggered release which empties the dirt compartment. I have accidentally emptied the dirt back onto my floor countless times. You’re also bound to leave a trail of dirt behind you when you’re done vacuuming because things will fall back out from the opening. Don’t even bother on rugs. After hearing me complain too many times, my husband went out and surprised me with another Dyson. I almost cried I was so happy.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, October 27, 2025
Hi Rachel,
Thank you for taking the time to share your experience. We’re truly sorry to hear that the PowerPro Pet Cordless Stick Vacuum didn’t meet your expectations. We understand how frustrating it is when a product doesn’t perform as promised,especially when it impacts your daily routine.
Battery life, debris disposal, and usability are all critical features, and we regret that these aspects caused such inconvenience. Your feedback is incredibly important, and we’ve shared it with our product team to help improve future designs and functionality. Please reach out to our Customer Service team at 1-855-427-5127 so we can assist you directly. Thank you again for your honest review and for giving us a try.
Warm regards,
Shark Clean US
Thank you for taking the time to share your experience. We’re truly sorry to hear that the PowerPro Pet Cordless Stick Vacuum didn’t meet your expectations. We understand how frustrating it is when a product doesn’t perform as promised,especially when it impacts your daily routine.
Battery life, debris disposal, and usability are all critical features, and we regret that these aspects caused such inconvenience. Your feedback is incredibly important, and we’ve shared it with our product team to help improve future designs and functionality. Please reach out to our Customer Service team at 1-855-427-5127 so we can assist you directly. Thank you again for your honest review and for giving us a try.
Warm regards,
Shark Clean US
Written by a customer while visiting sharkninja.com
Customer Rating
1
Had to return...no suction
on October 9, 2025
Posted by: Libby1
Wanted a cordless vac as I have 2 corded Sharks, the liftaway and a stick. Sadly there was absoutley no suction. Checked for a blockage, none. Therefore returned vacumn.
Response from sharkninja.comBy SharkNinja, October 10, 2025
Hi there,
Thank you for sharing your experience with the PowerPro Pet Cordless. We're glad to hear you're a loyal Shark user and appreciate your trust in our products. We're truly sorry to hear that this model didn’t meet your expectations in terms of suction power.
It sounds like you did everything right by checking for blockages, and we understand how disappointing it must have been to return the vacuum. Your feedback is incredibly important to us, and we’ll be sure to pass it along to our product team as we continue to improve our cordless technology.
If you're still looking for a cordless option, we’d love to help you find one that better suits your needs. Please feel free to reach out anytime!
Warm regards,
Shark Clean US
Thank you for sharing your experience with the PowerPro Pet Cordless. We're glad to hear you're a loyal Shark user and appreciate your trust in our products. We're truly sorry to hear that this model didn’t meet your expectations in terms of suction power.
It sounds like you did everything right by checking for blockages, and we understand how disappointing it must have been to return the vacuum. Your feedback is incredibly important to us, and we’ll be sure to pass it along to our product team as we continue to improve our cordless technology.
If you're still looking for a cordless option, we’d love to help you find one that better suits your needs. Please feel free to reach out anytime!
Warm regards,
Shark Clean US
Written by a customer while visiting sharkninja.com
Customer Rating
5
Shark does not disappoint
on July 31, 2025
Posted by: kymz_44
[This review was collected as part of a promotion.] This is a powerful vacuum for being a cordless stick vacuum it really had great suction and the quality of it picking up the dirt and pet hair was amazing I really enjoyed using it.
Written by a customer while visiting influenster.com
Customer Rating
5
Recommended product
on August 4, 2025
Posted by: nuniezceleste_1460
[This review was collected as part of a promotion.] It is the best vacuum I’ve owned so far, the way you can use it in different ways is incredible, I can maneuver it so well. The battery lasts for a long time and it’s pretty quiet for being a vacuum. The suction power works pretty well too. 10/10
Written by a customer while visiting influenster.com
Customer Rating
5
Great lightweight vacuum!
on August 4, 2025
Posted by: kays121_8385
[This review was collected as part of a promotion.] This vacuum exceeded my expectations. It took less than 5 minutes to unbox and assemble - super easy. I charged it right away.
The coolest feature is that it automatically changes from the carpet to hard wood setting! It also automatically uses a "boost" when needed. The switch was seamless and accurate. I vacuumed my entire apartment with one charge and the dust bin was full - it picked everything up.
It is not very loud, but it does have a bit of a plasticy smell. I'm hoping that goes away with use.
10/10 would recommend.
Written by a customer while visiting influenster.com
Customer Rating
5
10/10!!!!
on August 4, 2025
Posted by: rubareviews_1359
[This review was collected as part of a promotion.] This product is fantastic. It picks up so much off carpet. I could see the dust and hair accumulate after using it for a few seconds on just one spot. It’s pretty quiet compared to other vacuums. Could be a bit better in that sense but a vacuum is a vacuum. I love the storage option too!
As you can see in the photo I just repotted all my indoor plants in my carpeted home. I was able to clean the mess up hassle free.
Written by a customer while visiting influenster.com
Customer Rating
5
I am so in love.
on August 4, 2025
Posted by: missyr28_3298
[This review was collected as part of a promotion.] I am in love!! The amount of stuff picked up after I vacuumed with my regular vacuum is astonishing. I cannot believe the stuff that came up. The next thing I will be doing is my couches once the battery charges. The vacuum is rather quiet and doesn’t kill my ears. It is so light and easy to carry room to room.
Written by a customer while visiting influenster.com