Customer reviews from sharkninja.com
Shark - PowerPro Pet Cordless Stick Vacuum - Blue/White
Average customer rating
4.1
(99 Reviews)
Rating breakdown 99 reviews
5 Stars
62
4 Stars
12
3 Stars
10
2 Stars
5
1 Star
10
55%of customers recommend this product.
(
16 out of
29)
Customer Reviews for Shark - PowerPro Pet Cordless Stick Vacuum - Blue/White
Customer Rating
1
NOT For Pet Hair
on July 20, 2026
Posted by: CG70
from Billings, Montana
Gender:Female
Did NOT pick up pet hair at all. The hair just got caught on the front corners and drug around the room.
No, I would not recommend this to a friend.
Response from sharkninja.comBy Ninja Kitchen, SharkNinja, July 23, 2026
Hi there,
Thanks for taking time to leave your review.
We're sorry to hear that your unit was not picking up pet hair as expected, and that the hair was instead becoming caught on the front corners and being dragged around the room. We understand how disappointing this must have been. We can see that our support team was able to assist you with a resolution for this issue, which suggests there may have been a fault with the unit. We appreciate you bringing this to our attention, as feedback like yours helps us continue to improve both our products and customer experience.
Kind Regards,
Shark Home
Thanks for taking time to leave your review.
We're sorry to hear that your unit was not picking up pet hair as expected, and that the hair was instead becoming caught on the front corners and being dragged around the room. We understand how disappointing this must have been. We can see that our support team was able to assist you with a resolution for this issue, which suggests there may have been a fault with the unit. We appreciate you bringing this to our attention, as feedback like yours helps us continue to improve both our products and customer experience.
Kind Regards,
Shark Home
Written by a customer while visiting sharkninja.com
Customer Rating
5
Shark Power Pro
on July 14, 2026
Posted by: Rorry
This is a powerful stick vacuum. Plus it automatically changes between carpet and bare floors. Love this Shark product!
Written by a customer while visiting sharkninja.com
Customer Rating
3
Not for hairy shedding pets
on July 14, 2026
Posted by: Not hairy
Gender:Male
It's a good vaccum, good suction power, battery is more like 30 minutes. Vaccum is advertised as pet cordless vaccum, BUT ....having a golden retriever i am having to unclug the vaccum every 3 days as the pet hair gets stuck inside the wand
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, July 15, 2026
Hi there,
Thank you for sharing your feedback. We're glad to hear that you're happy with the suction power of your vacuum. We're sorry to learn that pet hair is getting trapped inside the wand and requiring frequent clearing. We understand how inconvenient that can be, especially in a home with a Golden Retriever where pet hair cleanup is a regular task.
We'd like the opportunity to help troubleshoot this and ensure your vacuum is performing as intended. Please reach out to our team using the link below so we can take a closer look and assist further:
https://support.sharkninja.com/contact-us
We appreciate you taking the time to share your experience and look forward to helping.
Sincerely,
Shark Home
Thank you for sharing your feedback. We're glad to hear that you're happy with the suction power of your vacuum. We're sorry to learn that pet hair is getting trapped inside the wand and requiring frequent clearing. We understand how inconvenient that can be, especially in a home with a Golden Retriever where pet hair cleanup is a regular task.
We'd like the opportunity to help troubleshoot this and ensure your vacuum is performing as intended. Please reach out to our team using the link below so we can take a closer look and assist further:
https://support.sharkninja.com/contact-us
We appreciate you taking the time to share your experience and look forward to helping.
Sincerely,
Shark Home
Written by a customer while visiting sharkninja.com
Customer Rating
5
Powerful
on June 23, 2026
Posted by: Shark cordless
Just received a new vacuum under warranty . Great suction and love the automatic change from bare floor to carpet
Written by a customer while visiting sharkninja.com
Customer Rating
5
Easy to use!!!
on June 17, 2026
Posted by: Dawn72
from Ridge, NY
Gender:Female
So I received this vacuum as a replacement for the original one I bought. My original wasn’t holding a charge so therefore because of the warranty they sent me a different vacuum because the original I bought wasn’t in stock anymore. This vacuum is great. It has strong suction and it’s so easy to maneuver. I love how simple it is. I’ve been using Shark products for along time now and wouldn’t buy any other vacuum than a Shark. I highly recommend this one.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
Don't buy
on June 10, 2026
Posted by: vacuum lady02
No power to vacuum at all. i do not recommend this model.
Response from sharkninja.comBy SharkNinja, June 10, 2026
Hi there,
We’re really sorry to hear your PowerPro vacuum isn’t powering on at all. This definitely isn’t the experience we want you to have. Sometimes an issue like this can be related to charging, battery placement, or connections, and a bit of troubleshooting can help identify the cause. That said, our support team would be more than happy to take a closer look and help get this resolved for you as quickly as possible.
Please reach out to us here so we can assist further:
https://support.sharkninja.com/contact-us
Sincerely,
Shark Home
We’re really sorry to hear your PowerPro vacuum isn’t powering on at all. This definitely isn’t the experience we want you to have. Sometimes an issue like this can be related to charging, battery placement, or connections, and a bit of troubleshooting can help identify the cause. That said, our support team would be more than happy to take a closer look and help get this resolved for you as quickly as possible.
Please reach out to us here so we can assist further:
https://support.sharkninja.com/contact-us
Sincerely,
Shark Home
Written by a customer while visiting sharkninja.com
Customer Rating
5
Cleaning is easy!
on June 6, 2026
Posted by: bumbles09
I am so glad I made this purchase! I have a very nice heavy-duty Shark vacuum cleaner, but as I have aged, it has gotten harder for me to use. I am getting weaker, and I have been put on oxygen. This lightweight cordless does a wonderful job and does not get tangled in my oxygen tubing. I vacuum every day, and it is so easy. One charge is more than enough for my little house. I have two cats, and cat hair is taken care of quickly.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great cordless vacuum!
on June 5, 2026
Posted by: Spjp73
from Metro Detroit Michigan
Gender:Female
Hands down best cordless vacuum senses floor changes instantly! Charge on battery is long lasting
Written by a customer while visiting sharkninja.com