Customer reviews from sharkninja.com
Shark - PowerPro Pet Cordless Stick Vacuum - Blue/White
Average customer rating
4.1
(88 Reviews)
Rating breakdown 88 reviews
5 Stars
58
4 Stars
8
3 Stars
8
2 Stars
5
1 Star
9
57%of customers recommend this product.
(
13 out of
23)
Customer Reviews for Shark - PowerPro Pet Cordless Stick Vacuum - Blue/White
Customer Rating
5
Perfect for cat litter
on May 27, 2026
Posted by: AmbieePooh
from Tampa, FL
Gender:Female
Cat lady’s dream!! This works so effectively on every surface for cleaning up litter, fur, dust and dander! I’ve been using this about a month and it has completely changed my cleaning routine. It’s so simple to clean things up compared to my old vacuum that was attached with a cord and constantly got clogged. Genuinely the best thing I’ve bought in ages lol
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
I love, shark and ninja products
on May 31, 2026
Posted by: Lisav72
from Oak lawn Illinois
Gender:Female
I purchased one for myself for an upgrade for my birthday. Then saw a good sale decided to get one for my son for when he moves out great prices and they have a great warranty They are lightweight but powerful. I like how they come apart to clean too.
Written by a customer while visiting sharkninja.com
Customer Rating
3
Suction on hard floors is disappointing
on June 1, 2026
Posted by: mp33
from North Carolina
Gender:Female
I replaced my Dyson V11 with this vacuum after it died on me and I have several other Shark products that I love. However, I am sad to say I am pretty disappointed with this vacuum! I have two small dogs, one of which sheds, and this vacuum STRUGGLES to pick up the hair unless you take it extremelyyy slow which just feels inefficient to me. The suction for the carpets is nice, and the boost mode improves hard floors significantly, but the normal mode for hard floors is less than desirable. I am wondering if I got a faulty one or what, but I wanted to love this vacuum so much and I am considering selling and getting something else!
Response from sharkninja.comBy SharkNinja, June 3, 2026
Hi there,
Thank you for taking the time to leave a review and share your experience.
Hearing that your vacuum hasn’t met your expectations saddens us, especially after your positive experience with other Shark products. We completely understand how frustrating it is when performance doesn’t match your needs, particularly with pet hair, where strong and consistent pickup is so important. Your feedback about the hard floor performance and having to move slowly to achieve results is especially valuable, and we’ll be sure to share this with our product teams for review.
In the meantime, we’d love to help you get the best possible performance from your vacuum. Please take a look at our self-help troubleshooting guide below, which may help improve suction and pickup:
https://support.sharkninja.com/article/IZ370H-Series-Shark-PowerPro-Cordless-Stick-Vacuum-Troubleshooting-Guide
If you’re still experiencing issues after trying those steps, please follow the instructions at the end of the guide to get in touch with our support team. We’ll be happy to take a closer look and explore possible solutions with you.
Kind regards,
Shark Home
Thank you for taking the time to leave a review and share your experience.
Hearing that your vacuum hasn’t met your expectations saddens us, especially after your positive experience with other Shark products. We completely understand how frustrating it is when performance doesn’t match your needs, particularly with pet hair, where strong and consistent pickup is so important. Your feedback about the hard floor performance and having to move slowly to achieve results is especially valuable, and we’ll be sure to share this with our product teams for review.
In the meantime, we’d love to help you get the best possible performance from your vacuum. Please take a look at our self-help troubleshooting guide below, which may help improve suction and pickup:
https://support.sharkninja.com/article/IZ370H-Series-Shark-PowerPro-Cordless-Stick-Vacuum-Troubleshooting-Guide
If you’re still experiencing issues after trying those steps, please follow the instructions at the end of the guide to get in touch with our support team. We’ll be happy to take a closer look and explore possible solutions with you.
Kind regards,
Shark Home
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great cordless vacuum!
on June 5, 2026
Posted by: Spjp73
from Metro Detroit Michigan
Gender:Female
Hands down best cordless vacuum senses floor changes instantly! Charge on battery is long lasting
Written by a customer while visiting sharkninja.com
Customer Rating
5
Cleaning is easy!
on June 6, 2026
Posted by: bumbles09
I am so glad I made this purchase! I have a very nice heavy-duty Shark vacuum cleaner, but as I have aged, it has gotten harder for me to use. I am getting weaker, and I have been put on oxygen. This lightweight cordless does a wonderful job and does not get tangled in my oxygen tubing. I vacuum every day, and it is so easy. One charge is more than enough for my little house. I have two cats, and cat hair is taken care of quickly.
Written by a customer while visiting sharkninja.com
Customer Rating
1
Don't buy
on June 10, 2026
Posted by: vacuum lady02
No power to vacuum at all. i do not recommend this model.
Response from sharkninja.comBy SharkNinja, June 10, 2026
Hi there,
We’re really sorry to hear your PowerPro vacuum isn’t powering on at all. This definitely isn’t the experience we want you to have. Sometimes an issue like this can be related to charging, battery placement, or connections, and a bit of troubleshooting can help identify the cause. That said, our support team would be more than happy to take a closer look and help get this resolved for you as quickly as possible.
Please reach out to us here so we can assist further:
https://support.sharkninja.com/contact-us
Sincerely,
Shark Home
We’re really sorry to hear your PowerPro vacuum isn’t powering on at all. This definitely isn’t the experience we want you to have. Sometimes an issue like this can be related to charging, battery placement, or connections, and a bit of troubleshooting can help identify the cause. That said, our support team would be more than happy to take a closer look and help get this resolved for you as quickly as possible.
Please reach out to us here so we can assist further:
https://support.sharkninja.com/contact-us
Sincerely,
Shark Home
Written by a customer while visiting sharkninja.com
Customer Rating
5
Easy to use!!!
on June 17, 2026
Posted by: Dawn72
from Ridge, NY
Gender:Female
So I received this vacuum as a replacement for the original one I bought. My original wasn’t holding a charge so therefore because of the warranty they sent me a different vacuum because the original I bought wasn’t in stock anymore. This vacuum is great. It has strong suction and it’s so easy to maneuver. I love how simple it is. I’ve been using Shark products for along time now and wouldn’t buy any other vacuum than a Shark. I highly recommend this one.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Powerful
on June 23, 2026
Posted by: Shark cordless
Just received a new vacuum under warranty . Great suction and love the automatic change from bare floor to carpet
Written by a customer while visiting sharkninja.com