Customer reviews from sharkninja.com
Ninja - Everclad TriPly 12PC Cookware Set - Stainless Steel
Average customer rating
4.2
(87 Reviews)
Rating breakdown 87 reviews
5 Stars
61
4 Stars
10
3 Stars
2
2 Stars
4
1 Star
10
88%of customers recommend this product.
(
58 out of
66)
Customer Reviews for Ninja - Everclad TriPly 12PC Cookware Set - Stainless Steel
Customer Rating
5
Ninja Everclad Stackable Cookware
on August 29, 2023
Posted by: Valleygirl68
from Coxsackie, New York
Gender:Female
[This review was collected as part of a promotion.] I bought this cookware set about a month ago. This is my first set of stainless steel cookware and I decided on the Ninja brand because it is a brand that produces trusted products. I especially love that the pans are nonstick and they cook food at an even temperature. The pans are heavy & sturdy and to me that indicates good quality and durability over time. Since the set has 12 pans they are all of varying sizes and different lids to accommodate each pan. These pans can also go from the stovetop to the oven which is a major plus. There were absolutely no issues with scrubbing and hand washing each pan after use. Food literally does not stick which is amazing. So incredibly happy with this product and I would definitely recommend this set of high quality pans!!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
Do not buy this
on February 19, 2026
Posted by: Marie Elsie
from Palm Bay Fl
Gender:Female
I like them but they said that they are stainless and they stain :( all the food get stick . I hate them. :(
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, February 21, 2026
Hi there,
Thank you for taking the time to leave a review.
We understand how disappointing and frustrating that is, especially when you expected stainless performance. This is not the experience we want for you.
We’d like to look into this further. Please visit our support page via the link below, where you’ll find step-by-step guidance to troubleshoot and resolve the problem. Our team is here to support you every step of the way.
https://support.sharkninja.com/article/C900-Series-Ninja-EverClad-Commercial-Grade-Stainless-Steel-Cookware-Troubleshooting-Guide?redirect=false
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We understand how disappointing and frustrating that is, especially when you expected stainless performance. This is not the experience we want for you.
We’d like to look into this further. Please visit our support page via the link below, where you’ll find step-by-step guidance to troubleshoot and resolve the problem. Our team is here to support you every step of the way.
https://support.sharkninja.com/article/C900-Series-Ninja-EverClad-Commercial-Grade-Stainless-Steel-Cookware-Troubleshooting-Guide?redirect=false
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
1
Disappointed after first use
on May 15, 2024
Posted by: momof3tees
from MA
Gender:Female
I am very disappointed so far. I have used the 8" frying pan one time. I followed the instructions in the manual and the pan not only stained all on the inside, but the food I was cooking stuck to it and had to be scraped off with a spatula. I am angry that I paid several hundred dollars for a commercial grade set of cookware, and my first time using it was not a good experience.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, May 24, 2024
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Ninja EverClad™ Commercial-Grade Stainless Steel Cookware 12-Piece Set. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Ninja EverClad™ Commercial-Grade Stainless Steel Cookware 12-Piece Set. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
1
Terrible-don’t buy these
on December 31, 2023
Posted by: SarahU
from Milbank, South Dakota
Gender:Female
Terrible pans. Stick no matter how much oil and how hot you have them. Used 3x and ready to throw in garage .
Written by a customer while visiting sharkninja.com
Customer Rating
1
Not non stick
on December 29, 2023
Posted by: Suntalan
from Milbank South Dakota
Gender:Female
Terrible…I’ve used them once and can’t even get them clean.
Written by a customer while visiting sharkninja.com
Customer Rating
3
Stain too easily and too heavy m for older adults
on August 17, 2025
Posted by: Grandmaheather608
from Middleton, Wisconsin
Gender:Female
While I like the quick and even heating, the staining from cooking things such as pasta is a drawback. They are also heavier than most older people I know are able to safely hold. I struggle, and I have normal strength. My husband cannot hold the pan without lowering his arm = spilling everything everywhere. Therefore I am only able to cook with them. They are also a hand wash only with no bleach. I have been doing so in addition to the preheat requirement, and can't imagine how bad they'd look if I wasn't with staining the first use.
Response from sharkninja.comBy SharkNinja, August 19, 2025
Hello Grandmaheather608,
Thank you for taking the time to share your experience.
We’re truly sorry to hear about the difficulties you've had with staining and handling the cookware. We understand how frustrating it must be to deal with residue from the first use and the added challenge of weight, especially when cooking should be enjoyable and accessible. Your feedback is incredibly valuable, and we’ll be sharing it with our product teams to help improve future designs, especially around ease of use and cleaning. If you need further assistance or have questions, please don’t hesitate to reach out to our Customer Service team at 1-800-365-0135. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.
Kind regards,
Ninja Kitchen
Thank you for taking the time to share your experience.
We’re truly sorry to hear about the difficulties you've had with staining and handling the cookware. We understand how frustrating it must be to deal with residue from the first use and the added challenge of weight, especially when cooking should be enjoyable and accessible. Your feedback is incredibly valuable, and we’ll be sharing it with our product teams to help improve future designs, especially around ease of use and cleaning. If you need further assistance or have questions, please don’t hesitate to reach out to our Customer Service team at 1-800-365-0135. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
1
Its sooo expensive!!
on March 11, 2025
Posted by: Zahira
from Littelton, CO
Gender:Female
I am a fan of the Ninja brand and all the kitchen machines are from Ninja. I was excited and happy when I found this set and I did not hesitate to buy it for a moment, but when I used it, I was really disappointed, it was not as I expected at all. It is difficult to wash and requires a lot of patience and time. All the food sticks to the pot and it takes a lot of time to remove it. I put the pan under the tap and wait for a long time until the food becomes wet to wash it, and despite that, it remains stuck to the pan. It also requires a lot of oil so that the food does not stick, and this is another problem. I must not forget that the pan changes color to a mixture of strange colors, which made me doubt that I will cook in it again. I do not know what to do now!!!!???
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, March 24, 2025
Hello Zahira,
Thank you for taking the time to leave a review.
We're so sorry to hear that food is sticking to your Ninja Cookware. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We're so sorry to hear that food is sticking to your Ninja Cookware. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
1
Horrible product
on February 16, 2026
Posted by: Dana119
Gender:Female
These are the worst pans I Have ever had. They are impossible to clean.
Response from sharkninja.comBy Sharkninja, February 16, 2026
Hi Dana,
Thank you for sharing your experience, and we’re really sorry to hear the pans have been so difficult to clean. That’s incredibly frustrating, especially when you expect cookware to make things easier, not harder. We appreciate the feedback. For best results, allow the cookware to cool completely before washing, as placing a hot pan in cold water can cause warping. Thorough cleaning after each use helps prevent grease buildup that can lead to sticking. If you notice discoloration or stubborn residue, a mix of baking soda and white vinegar can help. These pans should be hand‑washed using mild dish soap and a non‑abrasive sponge, and while they can technically go in the dishwasher once cooled, we don’t recommend dishwasher use if you want them to stay looking its best long‑term.
Kind Regards,
Ninja Kitchen.
Thank you for sharing your experience, and we’re really sorry to hear the pans have been so difficult to clean. That’s incredibly frustrating, especially when you expect cookware to make things easier, not harder. We appreciate the feedback. For best results, allow the cookware to cool completely before washing, as placing a hot pan in cold water can cause warping. Thorough cleaning after each use helps prevent grease buildup that can lead to sticking. If you notice discoloration or stubborn residue, a mix of baking soda and white vinegar can help. These pans should be hand‑washed using mild dish soap and a non‑abrasive sponge, and while they can technically go in the dishwasher once cooled, we don’t recommend dishwasher use if you want them to stay looking its best long‑term.
Kind Regards,
Ninja Kitchen.
Written by a customer while visiting sharkninja.com