Customer Reviews for Ninja - Everclad TriPly 12PC Cookware Set - Stainless Steel
Customer Rating
5
Amazing!
on June 29, 2026
Posted by: Nano2103
Gender:Male
This pans are AMAZING! They are made with really high quality materials and you can feel it. The finish on this pans is amazing with such a smooth silky texture and amazing stainless steel tone/texture. It is needless to say you will need to practice to be able to properly used them if you have never use Stainless steel cookware before but this set works flawlessly. The heat conductivity is smooth and even all around the pan and it warms up relatively fast unlike other stainless steel pans ive used. I love how easy it is to go from stove to oven to grill to whatever I want to put it on since it tolerates any heat all around from pan to handle. It is super easy to clean and it doesn't scratch as easily as other pans ive had since you dont need to be so aggressive when it comes to cleaning gunk off this beauties. So far there has been no sign of corrosion evem when water is left on it to soften some gunk. It works as a nonstick of you cure it/season it properly and not much grease is need it. Overall this set has exceeded my expectations! Only pointer would be the bottom part /surface of the pan does get burn marks easily but I guess is normal even though they do get hard to remove which would affect the presentation if you have them hanging like I do.
I am very disappointed with this purchase. I recently bought this cookware set and used one of the stainless steel pots for the first time simply to boil pasta. After just one use, the pot was left with noticeable spots and discoloration.
I have owned and used several stainless steel cookware sets in the past, including less expensive options, and I have never experienced this issue. Based on the quality I expected from your brand, this was quite surprising and disappointing.
I wanted to bring this to your attention and see if this is considered normal or if there may be a defect with the product. I would appreciate any assistance or guidance you can provide regarding this matter.
Thank you for your time, and I look forward to your response.
Response from sharkninja.comBy SharkNinja, June 10, 2026
Hi Lili, Thank you so much for your feedback. We’re truly sorry to hear about your experience, especially after your very first use. In some cases, spotting or discoloration can occur from factors like high heat, mineral deposits in water, or starch from foods like pasta. While this is often surface-level and can usually be removed with the right cleaning methods, we’d really like to take a closer look to make sure everything is as it should be. If you’re open to it, we’d love to help walk you through some troubleshooting and care tips, or review the item with you further. Please feel free to reach out to us here: https://support.sharkninja.com/contact-us We appreciate you bringing this to our attention and we’re here to help make this right.
I haven't used all pieces to the set yet but so far I'm very happy with the quality. I am very pleased with the immediate response to an issue i I had with an old nonstick pan. The quarantine was honored quickly and I am more than happy with the resolution to the issue. Thank you!
Some food cooks great some always sticks and cleaning is a nightmare I cook in a restaurant kitchen and these have been a nightmare to switch to when I’m already used to stainless
Response from sharkninja.comBy SharkNinja, May 26, 2026
Hi Danielle,
Thank you for taking the time to leave a review on the EverClad Cookware.
We’re sorry to hear that cleaning has been challenging for you, and we truly apologize for the inconvenience. To help improve your experience, we recommend allowing cookware to cool completely before cleaning, as placing a hot pan in cold water may cause warping. After each use, clean thoroughly to prevent grease buildup and sticking. While pans can be placed in the dishwasher once cooled, hand-washing is recommended to help maintain their appearance. Use a mild liquid dish soap, soak in warm water if needed, and clean with a non-abrasive sponge or soft cloth. For grease buildup or discoloration, cleaning with baking soda and white vinegar can help, followed by wiping with a soft cloth.
You can find more detailed care instructions in our Quick Start Guide here: https://sharkninja.my.salesforce.com/sfc/p/#Hs000008nIdi/a/Hs000001Zi6w/QhgrIPPUV9g7YGgJ6COLBkC1AaijPv3Vd_x3k5KAw0M