Customer reviews from otterbox.com
OtterBox - iPhone 16 Pro Symmetry Series Case with MagSafe - Solid Plastic Design - Clear
Average customer rating
3.6
(65 Reviews)
Rating breakdown 65 reviews
5 Stars
28
4 Stars
13
3 Stars
4
2 Stars
8
1 Star
12
60%of customers recommend this product.
(
28 out of
47)
Customer Reviews for OtterBox - iPhone 16 Pro Symmetry Series Case with MagSafe - Solid Plastic Design - Clear
Posted by: Omega
Verified Purchase:Yes
Good, Hard, & Sleek. Tier 1 Chinese manufacturing at its best.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: SMG GOV
Verified Purchase:Yes
It is very hard to press the up and down volume. Very disappointed
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, July 9, 2025
Thank you for your feedback! We are always trying to make our warranty process as simple as possible and are happy to help! Please reach out to our CS team via chat and we are more than happy to assist!
Written by a customer while visiting otterbox.com
Posted by: Chuck T
Verified Purchase:Yes
Case works well. Light. Easy to get as well as off. All the buttons work well.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Naho
Verified Purchase:Yes
No protection for the phones screen, I’ve cracked my screen twice with this case on. I am always dropping my phone so I bought this case thinking it would help. Save your money! (And your screen)
Response from otterbox.comBy Customer Service, February 18, 2025
Hello Naho! Our engineers removed the built-in screen protector from our Defender Series case to ensure complete functionality with the newest devices. Our Defender Series was redesigned in order to provide the same drop protection even without the built-in screen protector. The addition of one of our amazing screen protection options provides your phone with premium protection and outperforms our previous Defender Series designs.
Written by a customer while visiting otterbox.com
Posted by: tallen
Verified Purchase:Yes
love the slim line feature and the durability the case give you
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: Will
Verified Purchase:Yes
Great case, better than Otterbox’s 15 case and WAY better than apple’s. Apple’s is slippery, and the new camera button is annoying (inadvertent presses all the time). Because this just has a cutout for the new camera button, far fewer accidental presses. Also this is less slippery than Apple’s case and better protection! This is also better than the 15 case from OtterBox because the white MagSafe strip magnet doesn’t come off when I take my phone out.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Rick R
Verified Purchase:Yes
Bought this for the wife and she loves it, shows off the color of her phone
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: tiab
Verified Purchase:Yes
The button cut outs did not match up with phone and caused phone to randomly lock and could not turn volume up or down without taking the case off. I
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, December 11, 2024
We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 M-F 8AM-5PM , or reach out to us via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com