Customer reviews from otterbox.com
OtterBox - iPhone 16 Pro Symmetry Series Case with MagSafe - Solid Plastic Design - Clear
Average customer rating
3.6 out of 5
3.6
(65 Reviews)
Open Ratings Snapshot
Rating breakdown 65 reviews
5 Stars
28
4 Stars
13
3 Stars
4
2 Stars
8
1 Star
12
60%of customers recommend this product. 
(
28 out of 47
)
Best Buy Privacy Policy
Customer Reviews for OtterBox - iPhone 16 Pro Symmetry Series Case with MagSafe - Solid Plastic Design - Clear
Customer Rating
2 out of 5
2
Quality has declined
on October 17, 2024
Posted by: Debra
Verified Purchase:Yes
I had this same case for my iPhone 13. It was excellent and protected my iPhone through many hard drops. The new case for the iPhone 16 does not feel nearly as protective. The material that wraps around the front is thinner and slick. When I sit the phone face down on a table, it slides around. The previous case was thicker in this area, wrapped around the front better, and did not slide around at all.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer ServiceOctober 17, 2024
Hello Debra! Thank you for the feedback on our case! Our engineers have redesigned the Symmetry Series over the last couple of years to not only be slimmer, but also retain the same level of protection as previous Symmetry Series cases. Thank you for your feedback and we hope you have a great day!
Written by a customer while visiting otterbox.com
Customer Rating
2 out of 5
2
Symmetry
on October 21, 2024
Posted by: Anonymous
Verified Purchase:Yes
In the particular style i bought, the back part felt very cheap and very fragile. I have been buying Otterbox cases for years but i was taken back and saw myself buying from a different manufacturer for the 1st time in more then a decade
Response from otterbox.comBy Customer ServiceOctober 22, 2024
Hello! Thank you for the feedback on our case! We are always looking to improve our products thanks to feedback like yours.
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Sturdy & Slim Case (High Desert Marble color)
on October 26, 2024
Posted by: Ariana
Verified Purchase:Yes
I’ve been protecting my iPhone over the years with the symmetry series. I love the slimness of the design while having confidence in its drop protection. The only thing I’m disappointed in is that the color in the picture on the website was a much noticeably different hue than what it looks like in person (the High Desert Marble color) .The brownish hue is a lot more of a vibrant red orange/salmon in person.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
protect with confidence
on November 4, 2024
Posted by: Jenna C
Verified Purchase:Yes
I've had Otterbox cases for my last few iterations of iPhone and I won't go with another brand anytime soon. By the time I traded in my iPhone 12 Mini, my old Otterbox case was falling apart from so many drops, but the phone itself was in pristine condition and looked brand new upon trade in. The Pro Symmetry Series Case fits well on the phone, though the material is a bit slippery so it slides around easily. I was hoping for a rubber grip like my previous case, but using the case with a phone strap works fine for me to make it easier to hold.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Love it
on December 17, 2024
Posted by: Eric S
Verified Purchase:Yes
I used to buy cheap cases, but never again. Worth the money. Warranty program is excellent too
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Best iPhone protection
on December 24, 2024
Posted by: Anonymous
Verified Purchase:Yes
I’ve been using Symmetry cases to protect my iPhones for years. Awesome protection.
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Awesome case
on December 24, 2024
Posted by: Satisfied customer
Verified Purchase:Yes
Symmetry case is slim and not bulky. Excellent product and protection.
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
It’s fine.
on January 5, 2025
Posted by: Jenna
Verified Purchase:Yes
It’s fine. I feel they have gone down in quality over the years but it’s going to work just fine I guess.
I would recommend this to a friend!
Response from otterbox.comBy Customer ServiceJanuary 6, 2025
Thank you for your feedback regarding the Symmetry Series. We have taken your feedback to the company for future consideration.
Written by a customer while visiting otterbox.com
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