Customer reviews from otterbox.com
OtterBox - iPhone 16 Defender Series Pro XT Case with MagSafe - Solid Plastic Cover - Dark Side
Average customer rating
4.2 out of 5
4.2
(59 Reviews)
Open Ratings Snapshot
Rating breakdown 59 reviews
5 Stars
36
4 Stars
13
3 Stars
3
2 Stars
2
1 Star
5
89%of customers recommend this product. 
(
34 out of 38
)
Best Buy Privacy Policy
Customer Reviews for OtterBox - iPhone 16 Defender Series Pro XT Case with MagSafe - Solid Plastic Cover - Dark Side
Customer Rating
1 out of 5
1
Case too tight
on October 29, 2024
Posted by: Rohan
Verified Purchase:Yes
either my iPhone is broken or the case is pressing iPhone buttons because it's fit too closely, either way every time I turn my iPhone off it becomes a brick and I gotta reboot it into recovery mode. Went to AppleCare and was told my iPhone is in perfect working order...
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer ServiceOctober 30, 2024
We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 M-F 8AM-5PM , or reach out to us via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Best company on the planet!!
on January 7, 2025
Posted by: Mike
Verified Purchase:Yes
Always love the protection & the lifetime guarantee. Used the guarantee twice w other models, not an issue, no questions asked. can't be better than that!!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Appears to be quality
on January 8, 2025
Posted by: Deerfishin
Verified Purchase:Yes
So far I’m satisfied with the quality. Fits the phone great. My only complaint is, when I purchased, it would come with a coupon to get a free holster which I didn’t get. I wasn’t able to get through over the phone to get any more information as to how to get it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Great case
on October 10, 2024
Posted by: Jonathan
Verified Purchase:Yes
I love the Otterbox Defender! It’s slim yet highly protective, keeping my phone safe from damage. I also use a screen protector, and together they give me total peace of mind during activities like hiking, canoeing, fishing, and camping. The warranty reinforces the brand’s commitment to top-notch quality, making it an even better investment.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2 out of 5
2
Not happy
on October 13, 2024
Posted by: Chris
Verified Purchase:Yes
Too bulky. Cutout for camera button too large. Heavy
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer ServiceCustomer ServiceOctober 14, 2024
Hello, Chris! We are so sorry to hear this case is not working out in the way you had expected. Please feel free to reach out to our Customer Service Team as we are always happy to provide information and assist with finding the perfect case for your needs.
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Max protection!
on October 14, 2024
Posted by: Tina
Verified Purchase:Yes
This case fits my new phone beautifully! 10 out 10
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Perfect colour match
on October 18, 2024
Posted by: Julia
Verified Purchase:Yes
Lovely case, matches the beautiful blue-purple colour of my iPhone 16 perfectly. A bit hard to get on and off but I think that’s par for the course with these cases.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Would buy again
on October 19, 2024
Posted by: KPTFL
Verified Purchase:Yes
It is a good case. As expected. Would purchase again.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
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