Well my phone fell and phone broke so it’s not doing it’s job
Response from otterbox.comBy Customer Service, September 30, 2025
Hello, Veronica! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please reach out to us via chat with any questions or if you would like a new case.