Customer reviews from otterbox.com
OtterBox - iPhone 16 Pro Defender Pro Series Case with MagSafe - Black
Average customer rating
4
(264 Reviews)
Rating breakdown 264 reviews
5 Stars
150
4 Stars
39
3 Stars
24
2 Stars
20
1 Star
31
76%of customers recommend this product.
(
147 out of
193)
Customer Reviews for OtterBox - iPhone 16 Pro Defender Pro Series Case with MagSafe - Black
Posted by: Cindy Taylor
Verified Purchase:Yes
I have always used Otterbox! I wouldn't have a phone without one. I have a tendency to drop my phone and the Otterbox protects it from damage.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Luis
Verified Purchase:Yes
It doesn’t protect the side of the phone. The paint falls from the sides that are covered
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, July 16, 2025
We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Hoofie
Verified Purchase:Yes
I love Otterbox. I am around animals a lot and dropping my phone is going to happen. My phone is safe having Otterbox
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
Snug fit; the notch takes some time to get used to.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: No name
Verified Purchase:Yes
I don't like the opening for the zoom button. I think they could have made a button for this like the volume buttons
Response from otterbox.comBy Customer Service, August 12, 2025
Hello! The new and improved designed cases work seamlessly with Apple's new camera control button on the Apple iPhone 16 line of cases. Our engineering team not only found that the new notch does not diminish the drop protection of the case, we also re-engineered these cases to be Drop+ 7x rated. Please reach out to us via chat, and we are happy to help with any other questions or concerns you may have.
Written by a customer while visiting otterbox.com
Posted by: Den R
Verified Purchase:Yes
Purchased this item for my new Iphone 16 Pro, seems very rugged, I have been purchasing Otter Box protection for over 15 years, will never purchase anything else for my cellphones!
Written by a customer while visiting otterbox.com
Posted by: Bill Briscoe
Verified Purchase:Yes
The last otterbox case on my 16 pro kept slipping out of my hand. I had to have the safety glass replaced twice. The new defender mag safe case had a better grip to keep slipping out of hand. The foxberry color is great. I am glad otterbox came out with this color.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: PpPp
Verified Purchase:Yes
Exposed edge for the camera button leaves little be desired about the protection of the device. I am not happy w/ this purchase and will be looking for a more robust solution similar to previous defender editions. I am sorry otterbox went in a different direction, providing slimmer comfort over its defining protection.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, Customer Service, October 3, 2024
Hello! The new and improved designed cases work seamlessly with Apple's new camera control button on the Apple iPhone 16 line of cases. Our engineering team not only found that the new notch does not diminish the drop protection of the case, we also re-engineered these cases to be Drop+ 7x rated. Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with any other questions or concerns you may have.
Written by a customer while visiting otterbox.com